Vbet Review & Rating 2021
Is BetUK Legit?
Vbet its not a new name to most punters but as its a long-established brand in Europe, in particular in the east of the continent.
The site is owned by Vivaro Limited, a company registered in Malta but created in Armenia. It is from the Mediterranean island from which they are looking to expand further west (as well as the UK, the firm has also moved into France and is due to open a site there soon).
Vivaro, the name which provides the V in Vbet, began bookmaking life on the high street in Armenia – shops can still be found in the country – before launching an online operation in 2008.
Pros & Cons of Vbet
- Strong in-play offering, including partial cash-out
- Good sign-up offer (free bet of up to £75)
- Other useful promotions targeting football punters
- Wide range of global events covered
- Some key sports ignored, including racing and golf
- Big overround on many markets
- No additional content, ie blog, streaming
- Bulky site layout
Vbet’s offers are listed under the ‘promotions’ tab at the top of the site and there are a few different ones, in particular catering for the football punter.
Let’s start with the all-important sign-up offer which is a good one. It’s possible to earn a £75 free bet which is not to be sniffed at even if the way to go about getting it is slightly unusual.
A customer must place a multiple of at least three selections (each at odds of 1.5 or bigger, so the treble will be a minimum of just under 12/5) which is settled within 14 days of opening the account. The stake must range between £5 and £75 with the stake amount matched as a free bet upon settlement of the original multiple.
Acca fans will certainly like this and the maximum free bet of £75 is unusually high compared to most other firms.
Other offers target those same football customers and acca builders will also be pleased to know about the insurance provided by Vbet.
Losing six-fold accas (and bigger) in which only one selection fails see stakes returned as a free bet – as long as they meet the firm’s conditions. Each selection must have odds of at least 1.6 (3/5) and the stake must range between £2 and £50. Other firms do have better acca insurance offers though with Ladbrokes’ five-fold certainly comparable, although different restrictions apply to that.
Then there’s the firm’s ‘Boring Football’ proviso which gives customers who bet on the correct score market half their stake back (as a free bet) on any Premier League game which ends goalless. It has echoes of bet365’s ‘bore-draw’ offer which applies to more markets and offers a full refund as a free bet, as opposed to half. 365 do, however, determine which matches to apply the offer to.
Finally, Vbet offer a twist on the bet boost which is proving increasingly popular in the industry.
‘Counter offer’ allows a punter to suggest improved odds which the firm can accept or decline. It only applies to bets with a stake of at least £10. A suggested rise from 2/1 to 5/1 isn’t allowed (no surprise there). Indeed you won’t get any bigger than a 1 per cent increase so it’s nothing to get carried away about.
The set-up of the website is not particularly common and a first-time user may struggle to quickly get to grips with it. For example, to find your market you first have to either choose between ‘in-play’ and ‘pre-match’ options at the top of the page, or scroll further down where there are three options – ‘live events’, ‘highlights’ and ‘upcoming events’.
Once through this initial stage, finding the exact market you require isn’t as easy as it could be. As is seen on many bookie websites which have their roots outside the UK, event markets are often grouped under the country in which they are taking place. For example, on tennis you are offered ‘Austria’, ‘USA’ etc. If you want to bet on the Kitzbuhel Open but don’t know in which country Kitzbuhel is, you’ve got a problem.
Such issues will undoubtedly put some potential customers off but for those who do persist it soon becomes clearer how to navigate the site and the BetConstruct software begins to come into its own. Markets are displayed pretty well – drop-down menus and tabs separate out the various market categories associated with an event – with the purple-based colour scheme working in a clear, simple manner.
Not surprisingly in 2018, the site is clearly designed for mobile use – when navigating the desktop version there’s a lack of ‘flow’ compared to its mobile sister. On the desktop site you can end up with four main columns across the width of the browser (starting with the sport menu on the left and ending with the betslip on the right). On mobile they simply replace each other as you navigate through the site.
There’s a useful, if increasingly common, feature that allows users to put their favourite betting events all in one place by clicking on a star icon associated with each market.
Finally, it’s impossible not to mention the artwork underlay that meets the user when they come to the home page. In terms of usability if offers nothing but it’s attractive and most definitely different to anything else out there.
Vbet Mobile App
There is no iOS or Android app available as yet, although the website promises both are “coming soon”.
MasterCard and Visa options are available, while on the money transfer front users of Neteller, Skrill, ecoPayz, SafeCharge and MuchBetter are all accommodated – a fairly wide range for the industry.
With a fairly small customer base in the UK at present, there’s little to suggest users aren’t happy with the Vbet experience. Indeed many will be happy with the firm’s happiness to take bets of as little as 10p.
In terms of contacting the firm, registered users can use the live chat facility or, if the question isn’t time sensitive, fill in an online form or email [email protected] There’s no phone option though.
Social media isn’t really the way to contact Vbet either. They don’t have a Twitter handle for their UK-based operation and while they are on Facebook (@VbetUK) the page has a very low following and doesn’t seem to be encouraging queries, more advertising its products.
In terms of Vbet’s core business, BetConstruct were awarded a licence for their sportsbook product by the UK Gambling Commission in 2015 (remote operating licence number: 000-044662-R-324273) with Vbet.co.uk launched last year.
Vbet has potential – and elements of its offering with be keeping some customers happy already – but right now it simply has too many key flaws to offer mass appeal.
Not offering markets on racing and golf seems odd, to put it politely, when trying to make a breakthrough in the crowded UK marketplace and it should be easier to navigate round the site in order to find the market you are looking for. Usability is absolutely key in the online betting industry these days.
Maybe if the firm was really pushing the boat out when it comes to price, such issues could be put to one side, but that’s not the case.
There are some good aspects – few firms will offer a £75 free bet, for example – but Vbet will need to improve in other areas if they really want to make an impact in the UK.