Bonus Offers - What can you get from Star Sports?
With Star Sports being quite selective in who they advertise to, it is no surprise to see that represented in their offers and promotions. Unlike most betting sites with their standard welcome offer to attract new customers, Star Sports tailor their offers to which sporting events are happening at that time.
As always with any type of promotional offer, there will always be qualifying requirements that needed to be met. So hit our links in the banners below to activate the latest offer up for grabs.
Usability, Look & Feel - An easy to navigate site
As Star Sports are more of a traditional sportsbook, their website does feel a bit dated in comparison to the likes of Betfair.
The layout is rather basic and formulaic, with options for sports betting, in-play and casino in the middle of the main page, while a list of available sports is clearly shown on the left-hand side.
All the features and betting facilities are clear and easy to access, so it meets the requirements for both novice and experienced punters.
However, for a brand that enforces a message about providing luxury and exclusivity to their clientele, the style of the site is a bit of contrast, as it really lacks a wow factor. There isn’t nearly enough on show to really grab your attention.
A couple of features, such as the day’s sports specials, are a nice touch, but in comparison to popular betting sites such as bet365, Star Sports just don’t match up in the style stakes.
Payments - A small choice of options
When it comes to the methods available for making deposits and withdrawals, Star Sports only offer a limited service. We have seen that for their high-stakes clients, they are very accommodating, providing a hedging facility that enables large amounts of money to be placed on bets on the site.
However, when it boils down to the options for regular clients, there isn’t too much to choose from. Cards are the main method with debit and credit cards both accepted via Visa, Mastercard, Maestro and Visa Electron.
Payments for cards take 2-5 working days, while bank transfers are also accepted.
When it comes to more niche methods, such as e-wallets or bitcoin, these types of banking methods are nowhere to be seen. Star Sports are very much a traditional betting company, so it does explain to an extent why they are quite limited in their banking options.
If you are somebody who uses more alternative methods to make deposits and withdrawals to your betting accounts, Star Sports are probably not going to be the betting site for you.
Customer Service - Stellar customer support from Star Sports
Star Sports call themselves the “delicatessen” of the betting world, delivering their customers with an exclusive, personalised and high-quality service.
With such high standards, there is no surprise to see the site receive huge praise within the betting community, with Star Sports customers based all around the world. Their customer service team are one of the best around, with calls taken by experienced traders who can resolve betting queries quickly.
Star Sports also provide a live chat service on the site, with a friendly and knowledgeable customer service team on hand to deal with any issues that may occur. In addition to that, there is also an FAQ section that can resolve more simple betting queries.
Customer service can make or break a reputation for a sportsbook, but with such an eye for detail and making sure the customer is put first, Star Sports are certainly one of the leading lights in the business.
Additional Rewards & Loyalty Program - Loyal customers are rewarded
Alongside offers for new customers, Star Sports place a huge emphasis on rewarding current customers as part of their bespoke betting service. Every day they provide their bettors with enhanced odds on feature football matches as well as for the day’s horse racing action.
They also offer an incentive for customers to introduce the betting company to their friends; with the chance to win a free £50 bet if the person you have referred the site to has placed five bets of £20 or more.
Other sportsbooks may offer a more substantial list of offers and promotions to draw in new punters, but with Star Sports, it seems they are more interested in rewarding customers who remain loyal to them.
Overall Conclusion - A bookmaker with a strong reputation
Star Sports have a strong reputation within the betting industry for the excellent service that they provide to their clientele.
They like to be different to the other established sportsbooks, tending to focus on those who like to bet big rather than appealing to a wide range of punters.
As a result, their customer service is exceptional due to the high standards that they adhere to while the betting on offer for sports such as football is one of the best around.
However, they are not without their faults. In comparison to the likes of William Hill, their site does look a bit dated, while features such as live streaming or a mobile app aren’t currently available.
Having said that, Star Sports have a customer base who have used them for years and will continue to do so because of their exclusivity, professionalism and high threshold for larger stakes to be placed.
