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Betting.net / Royal Panda Review

Royal Panda Review & Ratings 2023: Is Royal Panda Legit?

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User Reviews 4

It’s fair to say that Royal Panda possesses a fair amount more personality than your average online bookmaker. Even in an age of quirky social media advertising and welcome gimmicks, the Panda mascot and royal red branding on the website immediately stand out.

The firm goes on to explain that the panda’s connotations of being ‘laidback, friendly, approachable and entertaining’ resonate with the company, and this ethos is evident throughout the website. In this Royal Panda review, we’ll share all the most important details you need to know – including all the scoop on the latest bonus offers!

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Payment Methods
Skrill
Neteller
Instant Transfer
+
License
MGA - Malta Gaming Authority
Withdrawal
1 – 5 Days
Company
Royal Panda Limited
Founded
2014
Website
royalpanda.com
Available Languages
EN
Customer Support
Live Chat, Phone, Email Support
Email
support@royalpanda.com
Phone
+356 2778 0418
Overall Rating
Rating follows
Mark Culen
April 27, 2023
Cool looking site
"Site is the best looking one ive found so I'm staying"
rob
April 7, 2023
not so great
"look sgreat but don't be fooled"
User Rating
3.8/5
4 User Reviews
5 Stars
25.0%
4 Stars
50.0%
3 Stars
0.0%
2 Stars
25.0%
1 Star
0.0%
Last Updated on September 18, 2023
Fact checked by: Jesse M Cox

Bonus Offers - Get a £20 bonus bet

In line with other online betting firms the website offers a welcome promotion, namely a £20 bonus bet. As usual, this comes with plenty of terms and conditions, including the user having to stake £20 or more for their first bet, and the resulting bonus bet not being available for multiples.

Away from this welcome offer it must be said that Royal Panda is a little bit thin on the ground when it comes to bonuses and promotions, with the focus largely being on casino games rather than the sportsbook. There is, however, the Loyal Panda loyalty scheme, which offers bonuses for frequent customers.

Watch: Bonus Review + How To Get The Bonus

Video: Royal Panda Bonus Explained & How To Get The Best Sign Up Bonus 💰

Royal Panda Bonus Explained & How To Get The Best Sign Up Bonus 💰

Video: Royal Panda Casino Review: Don't Sign Up Until You Watch This 🤯

Royal Panda Casino Review: Don’t Sign Up Until You Watch This 🤯

Usability, Look & Feel - A bright and fun website

The colour scheme used on the website certainly stands out, with its bright red patterns combined with more modern emblems directing punters to different areas of the site. Interestingly, the sportsbook web address first brings users to an in-play betting opportunity straight off the bat, instead of a more traditional homepage. Instead this is available through switching to ‘Dashboard’ across the top navigation bar.

The sidebar down the left is typical enough in its layout (with different sports listed as dropdown menus), though the fact that it scrolls independently of the main page is a little confusing, as is the fact that every sport is categorised by country. This is relevant for football, for example, but less so for sports with international organisation such as tennis.

Once users have selected a league, they can scroll through the different fixtures and the headline prices for each game, and then select individual events for further odds while the list of fixtures remains on the left. This clutters up the screen slightly but does at least allow for more information on one page than in a traditional betting website layout.

Payments - All major options accepted

Royal Panda accepts the main banking methods which are standard across the industry, such as Visa, Mastercard, Skrill and Neteller, as well as some lesser-known options (a full list is available on the website). Unlike some betting websites they pledge not to charge for any deposit or withdrawal methods, and minimum deposit is set at £10 for all methods.

Customer Service - Live chat, phone and email

The wide range of betting opportunities (both in the sportsbook as well as the connected casino) have been a source of praise for Royal Panda in the years since it has started operating and their own emphasis on customer satisfaction and making things easy for users is evident throughout the website.

Ironically, perhaps the main cause of concern for users in the past has been the methods of customer support. Though live chat, phone and email are all offered, this isn’t a 24/7 service and responses have been said to be slow in the past.

Overall Conclusion - A fun, personable site

Royal Panda is a betting website which feels more personable than others. It’s certainly far from perfect but feels like it puts its customers at the heart of what it does. That said, it’s not for everyone and especially within the British betting industry the lack of horse racing markets is a negative.

However, for football punters who focus on quantity rather than quality, it’s unlikely there’s a broader range of league covered by many other online bookmakers. Furthermore, the in-play offering (and not just in football but in other sports as well), is a fair way above average. The multi-view setting for in-play betting is particularly pleasing.

Much of what could be improved for Royal Panda is generally small but important tweaks. Making the website a bit easier to navigate, for example, or offering more generous bonuses for sportsbook users. In the few years since it started operating it has assembled the basic structure of a very high quality online bookmaker, but until it takes the next step forward there are some better options out there for most.

User Reviews for Royal Panda

3.75/5 – 4 User Reviews
  1. Cool looking site
    Mark Culen

    Site is the best looking one ive found so I’m staying

    -
  2. not so great
    rob

    look sgreat but don’t be fooled

    wasn't able to withdraw, my doc were all verified and now customers sevice won't accept it. terrible and i felt let down by their lack of communication.
  3. Happy customer
    Don Lamaison

    I only joined in the first place because I really like Pandas lol but the site was actually really good too

    Would like more blackjack options
  4. I would say it is a good casino because...
    Donna K

    I would say it is a good casino because I won and was paid readily.

    -

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