It’s fair to say that Royal Panda possesses a fair amount more personality than your average online bookmaker. Even in an age of quirky social media advertising and welcome gimmicks, the Panda mascot and royal red branding on the website immediately stand out.
The firm goes on to explain that the panda’s connotations of being ‘laidback, friendly, approachable and entertaining’ resonate with the company, and this ethos is evident throughout the website. In this Royal Panda review, we’ll share all the most important details you need to know – including all the scoop on the latest bonus offers!
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In line with other online betting firms the website offers a welcome promotion, namely a £20 bonus bet. As usual, this comes with plenty of terms and conditions, including the user having to stake £20 or more for their first bet, and the resulting bonus bet not being available for multiples.
Away from this welcome offer it must be said that Royal Panda is a little bit thin on the ground when it comes to bonuses and promotions, with the focus largely being on casino games rather than the sportsbook. There is, however, the Loyal Panda loyalty scheme, which offers bonuses for frequent customers.
The colour scheme used on the website certainly stands out, with its bright red patterns combined with more modern emblems directing punters to different areas of the site. Interestingly, the sportsbook web address first brings users to an in-play betting opportunity straight off the bat, instead of a more traditional homepage. Instead this is available through switching to ‘Dashboard’ across the top navigation bar.
The sidebar down the left is typical enough in its layout (with different sports listed as dropdown menus), though the fact that it scrolls independently of the main page is a little confusing, as is the fact that every sport is categorised by country. This is relevant for football, for example, but less so for sports with international organisation such as tennis.
Once users have selected a league, they can scroll through the different fixtures and the headline prices for each game, and then select individual events for further odds while the list of fixtures remains on the left. This clutters up the screen slightly but does at least allow for more information on one page than in a traditional betting website layout.
Royal Panda accepts the main banking methods which are standard across the industry, such as Visa, Mastercard, Skrill and Neteller, as well as some lesser-known options (a full list is available on the website). Unlike some betting websites they pledge not to charge for any deposit or withdrawal methods, and minimum deposit is set at £10 for all methods.
The wide range of betting opportunities (both in the sportsbook as well as the connected casino) have been a source of praise for Royal Panda in the years since it has started operating and their own emphasis on customer satisfaction and making things easy for users is evident throughout the website.
Ironically, perhaps the main cause of concern for users in the past has been the methods of customer support. Though live chat, phone and email are all offered, this isn’t a 24/7 service and responses have been said to be slow in the past.
The number of sports covered is fairly comprehensive, but the really impressive range is the variety of football markets priced up. Not just focussing on domestic or European competitions, bets can be placed on matches taking place just about anywhere around the world. Among the other sports that are also covered in-depth are handball and MMA.
One disappointment, though perhaps not a massive surprise for a newer firm, is the absence of any thoroughbred horse racing markets available, even for the very biggest races. Slightly bizarrely, however, there is betting available for major trotting races.
You can enjoy competitive odds from Royal Panda, across their extensive range of betting markets.
The website’s dedication to in-play betting is obvious as soon as new users are directed immediately to a live event. From here they can switch either to the more traditional homepage view or even into alternative in-play interfaces. These include an innovative ‘multi-view’ function, where various fixtures, even from different sports, can be dragged into the same screen to allow for quick betting on different events.
The range of sports on offer for in-play betting is fairly standard, with football, tennis and basketball the main attractions, as on many other betting sites. Among the slightly more niche live events are baseball and volleyball.
There’s plenty of options here for sports bettors, and the addition of bonus offers makes Royal Panda well worth checking out. If you’re a fan of in-play betting, you won’t be disappointed here.
Royal Panda is a betting website which feels more personable than others. It’s certainly far from perfect but feels like it puts its customers at the heart of what it does. That said, it’s not for everyone and especially within the British betting industry the lack of horse racing markets is a negative.
However, for football punters who focus on quantity rather than quality, it’s unlikely there’s a broader range of league covered by many other online bookmakers. Furthermore, the in-play offering (and not just in football but in other sports as well), is a fair way above average. The multi-view setting for in-play betting is particularly pleasing.
Much of what could be improved for Royal Panda is generally small but important tweaks. Making the website a bit easier to navigate, for example, or offering more generous bonuses for sportsbook users. In the few years since it started operating it has assembled the basic structure of a very high quality online bookmaker, but until it takes the next step forward there are some better options out there for most.
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I would say it is a good casino because I won and was paid readily.