Bonus offer - significant concerns
So let’s talk about the bonuses that Roletto uses to dupe new customers. Rolletto offers a wide range of dodgy welcome bonus offers to choose from, which could theoretically be of interest if they are available in your region. For example, we have found deals that offer up to 75% of initial deposits as bonus funds, which may sound interesting — but there’s a significant catch. A bonus is only ever of use if you can actually withdraw the funds that are generated with it, and we have reason to believe Rolleto are underperforming in this vital regard.
If you’re looking for a deal with an operator that you can actually trust, we’d recommend checking out our
Pointsbet promo code
and bonus review to find out more rather than taking a risk on the Rolletto offering.
Usability, look & feel - a poor attempt at a smooth interface
We found that Rolletto have clearly gone to great lengths when it comes to confusing their customers. Bad aesthetics and poor design are what this website is all about, and it’s in this area that Rolletto lets itself down. At the end of the day the design is poor, and while we find major faults in the site design, it’s nothing compared to the fact that Rolletto is operating illegally. Check out our
4NJBets review
to see how Rolletto matches up to a legitimate site in terms of usability.
Payments - a problematic area
Let’s look at why you shouldn’t make deposits at the Rolletto site. Rolletto offers a fairly limited range of payment methods and is particularly notable for its acceptance of alternative digital payment technologies – always a warning sign!
You can deposit and withdraw with a variety of different shady digital payment providers. Offering these alternative payment technologies as a deposit method is the easiest way for these offshore sites to have successful payments go through on their platform. This is because the US banks can’t track the destination of these payments as they are decentralized and unregulated by the banks themselves. As such, the push for alternative deposit methods here by Rolletto is a major red flag for us.
We also found significant negative feedback regarding the Rolletto withdrawal process. Many users have reported issues in this area, identifying concerns such as withdrawals landing late, needing to jump through many hoops in order to even request a payment, or withdrawals simply not arriving at all. So while it’s possible to deposit without any issues, making a withdrawal is a very different story and shows us why you should avoid Rolletto.
Customer service - unprofessional and borderline unresponsive
Rolletto fails to meet the grade when it comes to customer care. We always recommend that gamblers make sure a sportsbook or casino offers good customer service before signing up. After all, you want to make sure you can get the support you need, when you need it.
Our Rolletto review found that this operator is limited in terms of the options they provide. There are just two ways to get in touch – email support@rolletto.com, or use the live chat feature that you can access from within your account. Electronic communication is all well and good, but it falls well below the multitude of options you’d usually expect from the more reputable operators out there.
Furthermore, we tried to contact them ourselves and were made to wait for almost an hour before anyone got back to us. From there, our conversation was not at all helpful. As a result, we were unimpressed and were made even more confident in our addition of Rolletto to our
blacklist we’ve added slots n bets
too..
License & security - insufficient for users
Here’s the part where we explain the key reason why you should avoid Rolletto. Just like it’s important to make sure a gambling site offers good customer service, it’s also vital to ensure you only use safe and licensing online casinos and sportsbooks. This is the only way to ensure that your personal data and your funds will be kept safe, so we always check an operator’s licensing during our
gambling reviews.
During our review, we found that Rolletto holds a Curacao gambling license. Curacao licenses offer relatively little reassurance to the users, and we’d expect a legitimate operator to want to opt for one of the more high-quality choices out there.
To expound further, this license gives Rolletto the ability to operate offshore and out of the reach of the legal restraints in the US. Essentially, they are operating illegally. Sites like Roletto have been given the opportunity to operate in the legal gambling states in the US but instead pulled out as they don’t want any official gambling authority regulating their site. This is of course for fear of being discovered for what they are, which is a sham.
Rewards & loyalty program - nothing to speak of
Our Rolletto review found that this gambling site doesn’t yet offer a rewards or loyalty program to its users, so you may want to visit to find out our Caesars casino rating
to see how a good operator performs in this crucial area. As far as the lack of loyalty program goes at Rolletto, we can’t say that we are that surprised.
Overall conclusion - best avoided
The massive negatives of Rolletto far outweigh the microscopic positives on the site. While one must be somewhat skeptical when reading user reviews, the complaints we saw about Rolletto seem to be well-founded, and we found nothing during our time on the site that reassured us that they were a legitimate operator.
The final nail in the coffin was finding out that they had been issued a license from Curacao and that they were operating illegally as an offshore betting site outside the US. Our blacklist has grown longer by one with the rightful addition of Rolletto.
If you’re looking for a new sportsbook or casino, then we would suggest one of the many high-quality, well-licensed operators that we have featured on our site instead.
