Like most casinos and betting platforms, Rich Casino likes to encourage new visitors to its platform by offering a welcome bonus. This one is pretty generous too – new users are offered a deposit bonus with additional spins across their first three deposits. This amounts to a total bonus of 750% and up to 110 free spins.
So how does it work? Our Rich Casino review took a closer look at the bonus and found that it is broken down as follows: users can claim a deposit bonus of 200% on their first deposit, up to a maximum of $2,000. The initial deposit also unlocks 30 free spins. When making the next deposit, users unlock a 250% bonus with 50 free spins and on the final eligible deposit, Rich Casino offers a 300% bonus and 30 free spins.
Inevitably, there are a few terms and conditions associated with the offer. Firstly, players must wager the combined total of their deposit and bonus funds 35 times before any winnings can be withdrawn as cash. Secondly, the time limit to meet this requirement is 7 days, after which all bonus funds will be forfeited.
Players should also be aware that any winnings accrued from the bonus spins must be wagered at least 20 times before they can be withdrawn as cash.
As soon as we landed on the Rich Casino website, we were instantly struck by its sleek design and user-friendly layout. The operator has gone for a darker appearance – a classy black and gold color scheme with menu options in white.
Our Rich Casino review found navigating the site a breeze, thanks to the menu bar on the left-hand side of the screen. Here you’ll find all the features of the website as well as important information about the operator itself – and all just a single click away.
Aside from game options and the Ts & Cs, any other relevant information, such as the firm’s licence number and other affiliations, is found at the footer of the page.
When it comes to actually playing games, the additional options will appear in the central pain. This makes it easy to find your favourite slots titles and/or table games and also adds to the site’s visual appeal.
Whilst we did occasionally find that loading all the game tiles caused a slight delay, we don’t think this is something that will bother users too much, as games were all quick to load and with no noticeable slowdown.
We were a little disappointed to find that there is no dedicated Rich Casino app, but the website ports well to both mobile and tablet and we didn’t notice any significant drop in performance.
If you check out our Caesars Casino review, you’ll find that Rich Casino has a similar look and feel – but we think it just edges ahead with the appearance of its site.
When welcoming new customers to their platforms, operators naturally want them to enjoy their stay and have plenty of options when it comes to payments. Our Rich Casino review was impressed to find that this particular casino has plenty of options for both depositing and withdrawing funds – though users should be aware these can differ country to country.
When making a deposit with Rich Casino, users can use all the standard methods, such as Visa, Mastercard and bank transfer. However, the platform also supports a pre-payment option with NeoSurf and even transactions made using leading cryptocurrencies, including Bitcoin, Ethereum and Litecoin.
Things are a little stricter when it comes to making withdrawals, however, and the Rich Casino website actually lists bank transfer as the only option – though this may differ depending on your jurisdiction.
All deposits are subject to a minimum transaction of $10, whilst the minimum withdrawal for bank transfer is $500. There is also a $29 fee for withdrawals made this way. Depending on your bank, it will take between 5 and 15 business days for funds to reach your account. All deposits to Rich Casino are free and usually instantaneous.
It should also be noted that Rich Casino does not process withdrawals immediately. According to the website, processing should occur within 72 hours – but this will increase the time it takes for funds to clear.
Whenever you find a new destination for online betting, it’s always nice to know that someone is on hand to offer help and advice, should you need it. This is why customer service is always a central part of our gambling reviews here at Betting.net.
So how does Rich Casino measure up? Well, the good news is that the platform offers customer support around the clock, 24/7. This is especially beneficial these days, as online platforms often have users in different time zones.
We were surprised to find that Rich Casino has no live chat option. If you’ve read our SugarHouse review, for example, you’ll see that web chat is pretty standard and is certainly convenient for reaching the team. Instead, all Rich Casino support is offered via email.
As far as we could tell, response times were pretty quick and for most queries, you can expect to hear back from Rich Casino within two hours – though this will of course change during busy/quieter periods.
In addition to contacting customer services, users can also pay a visit to the site’s comprehensive FAQ section. Here you’ll find answers to many common queries covering everything from payments to account creation.
Whilst it would have been nice to see live chat or even telephone support, most users will find the customer service at Rich Casino is more than adequate.
Whatever the jurisdiction, online betting platforms are usually subject to some pretty strict rules and terms of operation.
Of course, if you are planning to trust a platform with your funds then you’ll want to be sure that everything is above board. In fact, this is usually a primary concern when choosing a new betting platform and we find we often need our reviews to answer ‘is Resort legit?’ or is ‘SugarHouse safe to use?’
The good news is it’s usually pretty easy to find out. All you need to do is check that the operator you are interested in holds a valid licence for providing betting services. When it comes to Rich Casino, we discovered that it is licenced by the Curacao Gaming Control Board – which is one of the leading bodies in the industry.
In addition to this, Rich Casino is also affiliated with VegasSlotsOnline and has an Online Casino Reports ‘Seal of Approval’. Taken together, we think that Rich Casino is a site you can trust.
When it comes to keeping user data secure, our Rich Casino review was also pleased to find the website employs all the latest web-security protocols, including full SSL encryption and adheres to the rules of the Security Standards Council.
You’ll notice that there is no Rich Prize sportsbook review as the platform only offers online casino gaming – it is therefore not subject to any rules specific to wagering on sporting events.
We’ve already touched upon the impressive welcome offer over at Rich Casino, but what does the platform have to reward its loyal customers? Many sites offer plenty to new customers but once they are signed up, the rewards seem to diminish. Luckily, Rich Casino has ongoing promotions that those re-visiting the site again and again can continue to enjoy.
Seeing as there’s no Rich Casino sportsbook, all the offers you’ll see displayed on the website are eligible for use across the casino. Most notable is the Loyalty Cashback scheme. This enables users to get 15% cashback on all the deposits made with the site. You don’t need to do anything to take advantage of the offer – all new accounts are automatically enrolled.
If you prefer the more exclusive destinations however, then there’s also the Rich Casino VIP club. This is a tiered scheme that gives members access to cash rewards, elite tournaments and more. Being a VIP also entitles you to a dedicated account manager. The more VIP rewards you earn, the more rewards you can unlock!
So that’s about it for our Rich Casino review. At first glance, we were impressed with the operator’s website, which is a highly polished affair and very user friendly. You’ll find you can access everything from the main page at just a single click and when it comes to finding games to play, Rich Casino has a similar layout to most operators of a similar size.
We were unable to carry out a Rich Casino sportsbook review, as there was no such offering and Rich Casino is pretty much a one-trick pony. Naturally, these meant we had some pretty high expectations for what it did offer – and we feel those expectations were met. That being said, if you are looking for sports betting, why not check out our 4NJBets review?
All things considered, Rich Casino has put together a solid product. Whilst it may not be able to compete with some of the larger operators out there, those who prefer the more streamlined approach will certainly appreciate Rich Casino.
Despite being a smaller operator, our Rich Casino review team was impressed by the sheer number of promotions and special offers available, from the generous sign-up bonus to the prestigious VIP scheme. If you’re scouring the globe for your next casino adventure, we think Rich Casino is definitely worth a visit.