PlayStar Review & Rating 2024

The best casino bonuses are a fantastic incentive to sign up and become part of an exciting new brand. You can play loads of the top games without spending your own cash. But there will be some rules that dictate how you can spend it. Our team of reviewers always looks for clarity in a bonus offer to ensure that the customer knows exactly how they can participate. After careful consideration, our experts were happy that the PlayStar welcome deal was certainly worth a look and we are happy to share the details with our readers right here in our PlayStar review.

100% up to $1,000

This welcome deal is a deposit match offer. In basic terms, you will need to create an account and make a deposit to receive bonus credit. And as you can probably guess, you’ll get 100% of your deposit added to your Playstar bonus balance.

To trigger the deal, you will need to make a first deposit of at least $20. That means you will have 20 bucks in your real cash balance and 20 in your bonus balance as well. Twice the amount of online casino fun for doing nothing more than adding some cash to your account! If you would like to see the big bonus benefits, then crank up your deposit to $1,000 max and you’ll get a further $1,000 in your bonus balance. To trigger this deal, make sure you opt in from the drop-down menu when you make your first deposit.

PlayStar review – bonus T&Cs

This offer only applies to your first deposit and only one deposit bonus is available per household. Once you receive your bonus, you will need to gamble with it before you get to keep the winnings. This is known as a wagering requirement and is fairly standard business.

You will need to gamble with this bonus amount a minimum of 30 times. Any winnings that are left over will enter your real cash balance. At this point, you are able to use them to play other games or withdraw them; it’s entirely up to you. You will have a maximum of 30 days to complete this wagering requirement. And unlike many bonuses, our PlayStar review did not find any maximum cash out from this deal.

All New Jersey United States of America

United States of America, New Jersey

Casino Cashback

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T&Cs apply, 21+

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The PlayStar casino site is both professional and fun in its approach to online gaming. They’ve chosen to use a concierge-type character to introduce you to all of the areas of the business. This is a style choice that we have seen before and we have to say it generally works very well.

In terms of practical usage, navigation is both simple and logical. We didn’t find any issues with getting to where we needed to be. There is a menu function in the top left-hand corner of the desktop site giving links to pages such as promotions, app downloads and how to get started with this brand. There is also a direct link to support and other policy pages as well.

The site footer presents information about the license that the brand has in place and other badges relating to responsible gaming and age limits as well. We noted that you must be over 21 to play here.

PlayStar gaming action

The game selection is presented as soon as you land on the homepage. You’ll see information regarding the welcome bonus and tournaments that are taking place right now. Below that, there are some more menu links to the various games available.

You get a great choice of slots, live casino, table games and Slingo games as well. While the game selection may not be the biggest on the market, there are still some big names involved. You will probably recognize many of the top titles up for grabs. There is a search function allowing you to get down to business straight away if you know the name of the game that you would like to play.

As we already touched upon briefly in our PlayStar review, there is a possible application download available. However, it wasn’t ready at the time of writing. For now, you can still access all of the entertainment on display but you will need to do so through the mobile-optimized website instead. This is never necessarily a bad thing as it doesn’t take up any memory on your phone and you are able to access all areas of the site as you would expect.

Given that this site is still in its infancy, it is understandable that it has not yet attracted the attention of all of the top payment providers. Unfortunately, this may be a sticking point for some players.

The payment options are a little limited and there are only four ways to get cash into your account right now. You can head over to the casino cage at the Ocean Casino Resort to make a payment directly into your account if that is convenient for you to do so. Your second option is the VIP Preferred eCheck. And then there are credit/debit cards and Play+ prepaid cards as well.

Regardless of which payment platform you choose, your money should hit your PlayStar account instantly. There is no mention of additional fees in place by the operator for making use of any of these payment forms.

Withdrawal methods

Getting money back out of your account is slightly more restrictive than the deposit methods. In essence, it’s exactly the same minus the debit/credit card option. To get your money in your hands straight away, you’ll want to head down to the casino cage. But if you’re happy to wait three to five business days, then you can receive it electronically through the E-Check and Pay+ options.

One of the most important aspects of a brand is the customer service. For the vast majority of the time, you won’t need to make contact with the team. Even so, during our PlayStar review, we assessed the ease of contact and just how effective it was. If you head to the bottom of the page, you’ll find a link to the “contact us” area. You can also reach the same part of the site through the main menu bar.

Before you get in touch with the team at PlayStar, it is always worth taking a look at the FAQ section. Here, you will find the answer to many common problems. You may find that it isn’t necessary to contact the brand after all.

Contact methods

The first and most convenient way to touch base is through the live chat option. This allows you to send instant messages and receive a response to clear up any issues that you may have. A member of the team will get straight back to you if you contact them during the opening hours of 9:00 a.m. and 1:30 a.m. ET.

Up next is the good old-fashioned email option, which you can use to send them a longer query if you want to. This is great for customers who are not looking for an instant response and would rather deal with an issue when they have some free time.

Finally, you can also phone the PlayStar casino. They have customer support available during the same hours as the live chat function.

The first sign of site security that we assessed was the presence of SSL encryption. Any website that transfers data between users and their servers needs to employ an encryption system. And SSL tech is the best way to provide the highest level of security for your info. Nobody can get their hands on your details and you should feel happy and safe while using this site.

From a gaming point of view, it’s important to know that you are getting a fair result every time. And that means games that are controlled by a random number generator. Everything on offer at PlayStar uses an RNG to ensure completely random results. So another thumbs up from our PlayStar review.

PlayStar in New Jersey

To use this brand, you must be in a jurisdiction where it is legally allowed. Gambling online is not permitted throughout the United States in general. Instead, there are specific states that have amended their laws and issue official licenses. New Jersey is one of the most progressive states and has provided a license to the Ocean Casino Resort. The PlayStar website uses this license to provide its gaming services to the general public in this area.

The New Jersey Division of Gaming Enforcement also has a game testing department. This means that they will regularly check the fair outcome of all games being offered to New Jersey residents. PlayStar is also covered by this guarantee.

In addition to the current license, it is also expected that this brand will be available in Pennsylvania as well in the not-too-distant future.

Many sites will offer a range of promotional content for existing customers. This can be deposit matches throughout the month and sometimes free spins dished out for good measure. As a new brand, PlayStar has chosen to play it safe. They don’t have too many regular promotions in a traditional sense but there are some other ways to grab extra cash and credit.

You won’t find a loyalty scheme or obvious mention of a VIP program either. However, it is quite rare for a brand not to issue special promos for high rollers. We imagine details of this will soon become available.

Lotto Deluxe and other promos

There is a Lotto Deluxe game that is free for everyone to play. This gives you a chance to win $500 every day. You’ll get access to this game for being a customer that has made a first deposit. This lottery hands out regular prizes to customers who are lucky enough to see their numbers roll in.

There is a community jackpot up for grabs as well. Anyone that hits the ‘Epic Jackpot’ on a top Mega Drop game will unleash the community jackpot for all players who have spent $50 on any slot that week. So even if you don’t win the cash prize on the slot yourself, you still stand to take home a share of the winnings when someone else does.

Finally, there’s a $150,000 cash giveaway. This prize is shared between 1,000 players who have earned sweepstake tickets while playing games.