PlayLive Review & Ratings 2024: Is PlayLive Legit?

Bonus offers have become a staple of the online casino industry, and it’s common to see them wherever you look. It’s an important part of the online casino world as operators need to stand out from the crowd in order to attract new customers.

Whoever is able to offer the best value for money will be the most successful. PlayLive certainly understood this concept, and they have put together a unique bonus offer that our team thoroughly enjoyed. It’s easy and simple to use, and it offers incredible value. What’s great about the PlayLive new customer offers is that it comes in two parts, so you could consider this a double welcome bonus, and what’s even better is that you don’t even need to use a PlayLive bonus code PA to unlock the bonus offer. Let’s get into their offer and see if it’ll be a good fit for you.

25 free spins

The first part of this fantastic bonus offer is possibly the simplest and easiest bonus activation that we have seen. All you need to do is visit the PlayLive website and click on the ‘sign up’ button in the top right-hand side of your screen.

You’ll be taken through a basic registration process where you enter your details to create an account. You’ll also need to verify your identity so that PlayLive can make sure that you are above the legal betting age in Pennsylvania.

Once your account has been created you simply have to sign up and you will have 25 free spins to your name. You can only use these free spins on three different slots including Divine Fortune, Jumanji, and Starburst. There is also a x20 wagering requirement that you have to meet before you can withdraw your winnings.

This might not sound ideal to many of the more experienced bettors, however, it allows you to have a bit of a “demo” on how the platform works without having to spend any of your own money just yet. Our team loves this feature as it allows you to get a good idea of what to expect before you commit to the platform.

125% deposit match up to $625

The second part of the PlayLive bonus is offered as a 125% deposit match up to $625. This will stand out to the more experienced bettors as it’s a great value for money offer. Many other operators only offer deposit matches of 50% or 100% and usually don’t match more than $100 in the majority of cases.

Therefore you know that PlayLive is giving you a good deal here with their two-part welcome bonus. There are some factors to consider though. The deposit match bonus has a wagering requirement of x10, which is not too bad compared to other operators who often have x30 wagering requirements. You also have a 7 day time limit to meet these wagering requirements and withdraw your winnings. This might sound like a challenge, however, with some planning and clever use of the mobile app you can easily fulfill the requirements.

If you’ve read through any of our online casino reviews here at Betting.net, you’ll know that our team always looks into the bonus offer in detail, but we also do a thorough investigation into the operator as a whole. It’s great having an excellent bonus offer, but if the site is unreliable, slow, and difficult to use it doesn’t help you much.

Our team has conducted our PlayLive review and we’re happy to report that you won’t be having any such issues here. The PlayLive site is excellent in terms of its performance. During our test, we spent several hours on the site at different times of the day to ensure that there were no performance drops or slow loading times. The site remained slick, smooth, and fast at all times.

Usability

The PlayLive site is incredibly easy to use, as it has been simplified and there are fewer options to choose from. This makes it perfect for beginners who don’t want to feel overwhelmed with their first online casino experience. This doesn’t mean that anything is taken away from the more experienced bettors though. In fact, it can be a refreshing change of pace if you’re used to the clutter of the usual online casino scene.

You can easily navigate your way through the site and get where you need to be without running into any issues. Scrolling through the menus will take you exactly where you need to be and everything is laid out perfectly.

Having a variety of payment methods is important to many bettors. You want to use an operator that is convenient for you, and if there’s only one or two ways that you can fund your account it could be a deal-breaker. Luckily this isn’t the case with PlayLive. The operator has chosen specific payment methods that are fast and easy.

When it comes to depositing money into your account you have several choices. The first is of course, credit and debit cards. These reflect in your PlayLive account relatively quickly in the majority of cases. You can also use Play+ card deposits which have become more and more popular over recent years. There is also the option of using the ever-popular PayPal wallet, and finally there is eCheck, which can take some time before the funds reflect in your account (this method is by far the slowest). While it might not seem like the longest list of payment methods, PlayLive has included all of the essentials that cater towards the majority of bettors. There are no extra fees or charges from PlayLive’s side, which is an added bonus.

When it comes to withdrawals, you can use the same payment methods, again with no additional fees from PlayLive as long as your account is verified and you use the same payment method as you did to make your deposit. Just make sure that you’ve met all your wagering requirements before you attempt to withdraw your winnings.

Customer service is something that is often overlooked by many bettors until it’s too late. With the excitement of the welcome bonus, many bettors can forget to check this tiny detail, and it’s so crucial, especially for newcomers who might run into trouble and need help from a customer support team.

Our team put the customer service team to the test in our PlayLive review as we always value an operator that cares for its customers. Before we get there though, there’s a stacked FAQ section that is available to you and it will help you to solve some of the most common questions that bettors have asked in the past. We found this section to be extremely helpful, however, we still put the PlayLive customer service team to the test.

There are only two contact methods available on the PlayLive website, and these are either a live chat or email function between the times 9am-11pm EST. There’s no phone number, however, we found these two contact methods to be effective enough, so a phone number is not necessarily needed.

Our team contacted customer service using both contact methods and both were effective. The live chat function was quicker, and there was no instant response, which shows that you’re chatting to a real person on the other side and not just a bot. The emails took slightly longer, but they were perfect for more detailed questions and answers. The customer service team is extremely knowledgeable and helpful and they were able to answer all of our questions.

The license and security of an operator is always important to check out before you get involved on their site, and we always check them in our reviews of the best online sportsbook websites for betting. It’s important to use operators who are legal and ensure that their site is secure so that none of your data and personal information can be stolen.

First things first, we checked whether PlayLive was registered and had a license to operate legally in the state of Pennsylvania. PlayLive casino is licensed and regulated by the Pennsylvania Gaming Control Board (PGCB), so you can be assured that they are completely legit.

Security

In our PlayLive review we also checked the website’s security. The very first thing we check on the website is the URL in the address bad. We look for an HTTPS protocol which means that the website is encrypted and secure which means that your information and data won’t fall into the wrong hands. During the registration process you are asked to give three security questions to help keep your account secure. This makes it more difficult for someone to break into your account, another plus for PlayLive casino.

Loyalty programs are a good way for operators to keep their customers coming back by offering them even more value. It’s become a common sight in many online casinos, and you’ll find a ton of different loyalty programs around the industry.

PlayLive is no different, however, you will need to visit one of their two land-based casinos and apply for a Live! Rewards card. Once you’ve got your loyalty card you can link it to your online account and start earning points. You can exchange your points for various rewards that PlayLive updates from time to time.

However, PlayLive takes it a step further by offering other promotions and bonus offers that are constantly updated based on the time of the year and upcoming events. You can head over to the PlayLive casino social media channels to keep up with the latest promotions and bonus offers to make sure that you don’t miss out on any of them.