High 5 Casino Review & Ratings 2023: Is High 5 Casino Legit?

Both social and online casinos, as well as sportsbooks, have been offering bonuses to new customers in order to get them off to the best possible start. However, the High5 bonus works a little differently, even when compared to some other social casinos; for starters you don’t need a High5 Casino bonus code.

Rather than giving you a one-off welcome bonus, High5 gives you the chance to claim a regular bonus every single month. Throughout the month, every $0.50 that you bet gives you an entry into a prize draw, where you have the chance to win both cash and virtual prizes.

There are no wagering requirements on any winnings that you get from the prize draw as part of this bonus. We’ll cover this in more detail in the “Rewards and Loyalty” section of this High5 Casino review.

High5 began life as a software company back in 1995 and became one of the biggest providers of games to land-based and online casinos. As a result, we had high expectations for their social casino site and definitely weren’t left disappointed.

The High5 Casino website looks well-polished, classy, and functions excellently. The site is easy to navigate and you feel that no stone has been left unturned with regard to the player’s experience. Their casino library might be one of the biggest that we’ve seen, but that doesn’t mean that your favorite games aren’t easy to find. The website offers you both a search bar function and a filtered search system.

In terms of design and looks, High5 have gone for the classic matted black background favored by most online casinos sites, and have used a golden yellow to make the important things stand out. Overall, this is one of the best US social casinos that we’ve ever seen and we honestly can’t find much in the way of faults here in this High5 Casino review.

The High5 Casino app

As well as the High5 Casino website, which is also optimized for mobile, there is also a dedicated High5 Casino app. You can find this app in both the Apple App Store and Google Play, and it is called High 5 Casino Vegas Slot Games.

The app functions brilliantly and is just as good, if not better than the website. The products from High5 Games have all mostly been designed with mobile play in mind. Therefore, if you like betting on the move, then the High5 app is definitely one worth checking out. Unfortunately there is now High5 casino online sportsbook available at this time. However, if they do introduce one in the future, we will be the first to let you know.

The range of options that you have when it comes to making deposits into your High5 Casino account is a bit limited. Although at first this may appear to be something of a setback, it’s important to remember that this is a social casino, rather than a real money online casino. Due to the unique way in which social casinos function, real money is used a lot less – and if you want to play for free, you can. As a result, there’s a lot less need for the multitude of deposit and withdrawal options that you might find in a regular online casino.

If you do want to purchase virtual coins in the High5 Casino, then you can do so by using either your credit/debit card or PayPal account. We should also point out that this is done on a purchase-by-purchase basis, rather than by first requiring you to make a deposit. As a result, your money is never stored in your High5 Casino account, which is an advantage we’ll explain in more detail later on in this High5 Casino review. Take a look at our BetRivers.net review if you’re looking for a social casino with more deposit options.

If you’re looking to contact the High5 Casino customer service team directly from the website, then you can head to the “Contact Us” page. Here you’ll find the addresses and phone numbers for the three High5 global offices, which are located in New Jersey, Malta, and Bulgaria. Naturally, the NJ office should be the first port of call for US players.

When it comes to email contact, there is something of a setback that we do have to detail in our High5 Casino review here. The only thing that you can do initially with regards to email is subscribe to the newsletter. There is no live chat or email ticket system through which you can contact High5 directly.

Social media contact

With all of that being said though, let’s not forget that this is a social casino, rather than an online casino. High5 definitely hasn’t forgotten that fact, which is why you’ll find that the best place to contact their customer service team is via social media.

You can reach High5 via Facebook, Twitter, and Instagram. Additionally, they also have a YouTube channel, though if you’re looking for quick answers or resolutions to a problem, that probably isn’t the best route to go down. In our experience, social media is by far and away the best way to contact the High5 Casino customer support team.

In this section of your High5 Casino review, we will cover the legal questions for you, and also check out whether or not your money and personal data are safe when playing on this platform. High5 Casino is currently licensed in three US states, but the free-to-play social casino games are also legally available in many more.

Currently, High5 Casino is regulated by the New Jersey Division of Gaming Enforcement (NJDGE), the Michigan Gaming Control Board (MGCB), and the West Virginia Lottery. Additionally, it also holds a number of licenses in Europe, including the top two – the UKGC and MGA. While these licenses technically would permit them to operate a High5 Casino sports betting platform, they do not have one available in any of their jurisdictions.

Online privacy and safety measures

As mentioned previously, High5 began life as a gaming software company, and as expected they pull no punches when it comes to protecting your funds and personal data. All transactions are encrypted using state-of-the-art technology and your account information is very well protected. Moreover, as you make purchases rather than deposits, you don’t have to worry about how your money is stored. At the end of the day, we have no complaints in this section of our High5 Casino review.

As we covered earlier in this High5 Casino review, there, strictly speaking, isn’t a welcome bonus in the traditional sense. In the High5 social casino, the welcome bonus and rewards programs are essentially one and the same. We will therefore use this section of our review to expand on what you can get with the High5 Rapid Rewards.

Every month, the cash prize pool made available for the Rapid Rewards program is $50,000, and cash prizes will be given out until that entire prize pool has been used up. In addition to cash prizes, you can also win virtual prizes, known as Journey Promotion Values. As a reminder from earlier, every $0.50 you wager in real money gives you an entry into the monthly prize draw. If you are looking for a more traditional social casino rewards program, then check out our Fortune Coins review to find the perfect example.