Hard Rock Social Casino is a social gambling site that offers free gaming to online users throughout the USA and beyond. It operates under the supervision of Hard Rock Entertainment Inc, which is owned by the Seminole Indian Tribe.
Our Hard Rock Social Casino review takes off on a voyage of discovery of the fantastic games, promotions, and services up for grab at this US based gaming operator. In all our gambling reviews, Betting.net strives to guide you on your journey through each platform to uncover its bonuses, usability, payment options, security, customer service, software, and more.
Hard Rock Social Casino: Pros & Cons
- Can turn loyalty points into real rewards
- Nearly 200 Hard Rock social games
- Several ways of earning free credits
- Good security in place for players
- No social poker section on the site
Casino and betting bonuses and promotions, like those we featured in our Unibet review, are super popular. That’s because players seek out competitive offers and find it hard to turn down good deals. These bonuses will usually get you off to a flying start by boosting your bankroll and thereby extending your game session.
At Hard Rock Social Casino, things are a little different from mainstream operators. As a social casino, there is no real money play. Instead, you use in-house virtual currency to fund the games you enjoy. While US players can purchase this virtual currency in discounted packages, there is a way that you can capitalize on special bonuses to earn these credits for free.
When you sign up at this social casino, you’ll receive over 200,000 virtual coins.
The most lucrative Hard Rock Casino social bonus option is offered each day you log on to the site. You’ll be able to spin for a daily allotment of free coins to play with. Other options to earn bonus coins include watching promotional videos (3,800 coins), choosing your favorite retail Hard Rock casino (30,000 coins) and completing the various Quests presented to you in the ‘’Quests’’ tab on the homepage.
From time to time, various discounted deals and bonus offers will come around, so keep an eye on your mailbox for offers or on our Hard Rock Social Casino review page for updates. To claim a promo, you can simply enter a bonus code by clicking on the menu in the top right-hand corner of the website.
Be sure to read through the general terms and conditions of the casino and the bonus policy attached to any offers. Thankfully, these are less demanding than mainstream casino bonuses because they have no monetary worth.
From the moment you load up the Hard Rock Casino social website, it feels like you have stepped into a real casino lobby, definitely on a par with some of the best online casino sites we’ve reviewed previously. The bustling of the crowd and the sirens and ‘pings’ of the machines litter the air and immerse you in an idyllic gambling atmosphere. The warm color theme is inviting, and the gold trim is a reassurance of quality.
The good news is that the user interface at Hard Rock is quite easy to understand and navigating the site is as easy as pie. Game options can be easily found in the middle of the page, and you’ll be able to access everything from slots and table games to high limit options and live tournaments.
Once you’ve created an account and logged in, you’ll be taken to the main lobby. It has an attractive design with an easy-to-understand user interface and intuitive navigation, certainly achieving the same level of quality as we noted during our Golden Nugget rating and review experience.
The game options are sprawled out in the middle of the page for easy access to slots, table games, high limit options, and live tournaments. Your mailbox, leader boards, rewards, quests, and coin purchase options populate the top and bottom navigation bars. The only extra information you’ll need, you can find in the pull-down menu bar at the top right of the screen.
We advise that you head to the help section to read it in conjunction with our Hard Rock Social Casino review, as the contents within both tools will give you the perfect picture of everything the site has to offer. Once clicked upon, the ‘Help’ section provides all the important information you will need to know under nine headings/categories.
The main site is desktop friendly, but we advise that US players download either the Android or iOS Hard Rock Social Casino app from the Google Play Store or Apple App Store. This will ensure the best on-the-go interaction on your smartphone or tablet. These apps make loading the site seamless and configure the control interface on each game for effortless touch screen usability.
Unlike mainstream casinos where you load up your casino account with real money using a list of supported credit cards, e-wallets, instant banking services, and other payment options, the Hard Rock Social Casino requires that you purchase virtual currency instead. Your bankroll coin balance is never reflected as real funds.
Withdrawal timeframes and supporting banking methods are not necessary either, as you cannot win real money with Hard Rock social credits. While you can reap real benefits from playing on the site, the rewards come through different avenues.
Purchasing virtual coins can be done on the website once you have logged in. Simply head to the big ‘’Buy’’ button and choose the package that pleases you most. With each option, you stand to receive both gold coins to play with additional heart points for free. Heart points can be redeemed for real rewards if you are a member at one of the 12 Hard Rock land-based casinos spread throughout the United States. Unfortunately, those playing outside the US can only play with free credits.
If you are a US customer, you can buy your virtual coin credit packages using your Visa, Mastercard, or Discover Card. Unfortunately, the Hard Rock social online casino does not accept American Express nor any e-wallets.
Mobile players can buy coins via their app, directly from their Google Play or App Store account. The casino will take payment from the same source that funds your mobile purchases at the relevant stores. Please note that all US players purchasing coins will have to verify their accounts with the casino. This way, Hard Rock Social Casino can make sure you are old enough to play these games.
Rating right alongside the best betting site promotions, customer service is a vital part of any casino operation. After all it’s one of the primary ways to keep players happy, so this is a section of our Hard Rock Social Casino review we took very seriously. It is important that you can get the right help when you need it most.
The casino site is quite self-explanatory, which means that there is only a slim chance that you will need to contact a support agent. Simply head to the ‘’Help Section’’ and explore the frequently asked questions by players. It covers vital information under several categories, including:
- Current updates: Learn whether there is any maintenance scheduled on the site.
- Getting started: Learn how to register an account and upgrade your account.
- General: Learn more about the general overview of what’s on offer at the casino.
- Games: Learn how to play the games offered at Hard Rock Social Casino.
- Rewards: Learn how to redeem your accumulated rewards.
- Coins: Learn about earning free coins and buying bundles.
- Troubleshooting: For all your tech troubles.
- Contests: Learn more about the tournaments and contests on offer at the casino.
- Property contests: Learn more about the contests being held at the land-based Hard Rock casinos.
The help page also includes links to all the important articles and guides provided by the Hard Rock social news/review team.
If you need to chat with an agent about an issue with your account or lodge any query, you can send a submission from the site, which should be answered within 24 hours. For a faster response, we suggest that you contact Hard Rock Social Casino via their social media page on Facebook. This usually warrants a satisfactory response.
Asking if you will be safe at Hard Rock Social Casino is much like asking – is Dafabet legit? These are two of the best online gambling sites in the US, with both being owned and operated by leading brands in their respective markets. They go out of their way to keep their players safe while gambling.
Here are a few points that might site your mind at ease about how secure you are at the Hard Rock social operator site:
- Licensing: Hard Rock Social Casino offers free gaming under the licensing jurisdiction of its land-based casino sites, which are spread throughout 12 locations in the USA. Social gaming sites like this are 100% legal in all 50 states of the US.
- Data encryption: The Hard Rock social site is secured by Secure Socket Layer (SSL) encryption by Amazon. This level of security ensures that all the data that you input on the site always remains 100% private.
- Game fairness: The random number generator software used to produce the virtual game outcomes is tested regularly by industry auditing leaders. The test ensures that each outcome is 100% random and therefore perfectly fair.
- Protection to minors: Any US player that purchases gold coins from the Hard Rock site will have to verify their account. Part of this process is to make sure that minors are not able to spend money on playing the casino games.
Unfortunately, the social casino does not offer responsible gambling tools to its players. While we understand that real money is not being used here, the habits that can be formed playing social games are directly transferable to real money wager sites.
While the games are played for virtual credits which cannot be withdrawn for real money, there is a way to reap real rewards for your efforts. Players who purchase bundles and complete specific activities will be awarded ‘Heart’ loyalty points for their efforts. These can accumulate in your account for redemption at a later stage. Only US customers can claim these benefits.
When you sign-up, we recommend that you choose a home casino to link your Hard Rock social account. If you don’t do it when you register, you can access the option from the main menu later. This will give you the option of linking your social rewards to the nearest Hard Rock land-based casino in your state. If you have an Encore Players Club card or Seminole Wild Card, you can link them to your social activities.
Hearts accrued online will go towards perks and benefits afforded at your real money brick-and-mortar casino. Earn bonus rewards which will ultimately lead you to either a cash saving or various other discounts and deals, like hotel accommodation and bonus credits.
It is worth noting in this Hard Rock Social Casino review, that the loyalty points have no dollar value. This is important to acknowledge for legal reasons. These will not ever be earned based on the outcomes of any gameplay. Virtual points can only earn you virtual goods, items, or prizes offered by the home casinos or the rewards partners.