Casino Alpha Review & Rating 2021: Legal or Scam? Warning: BLACKLISTED
Is Casino Alpha Legit? In a word - No.
Today our Betting.net journey takes us to Casino Alpha, a new addition to the world of online gambling, with the site being launched during 2020. Operated by LA Entertainment, Casino Alpha holds a license issued by the Government of Curacao, but unfortunately, it has not bothered to obtain a license to operate in any US state.
So, is Casino Alpha legit? Unfortunately not and in fact we have blacklisted Casino Alpha. Not only did this operator fall at the first hurdle by failing to hold a legitimate US license, our review uncovered many other less than legit areas across the site. Our full report follows.
Casino Alpha: Pros & Cons
- Looks good at first glance
- No US licensing
- Tries to look professional but is far from it
- Loads of unresolved customer complaints
The majority of online casino and sportsbook operations offer a welcome bonus to attract new customers to their sites. There are exceptions, as our Dafabet promo code review revealed. However, our Our Casino Alpha review tracked down their welcome offer, which is an offer we would avoid.
The bonus you receive will depend on the amount of your initial deposit with Casino Alpha, which must be a minimum of €20 and breaks down as follows:
- Deposit €20 to €49 = 200% + 25 free spins
- Deposit €50 to €99 = 200% + 30 free spins
- Deposit €100 to €199 = 200% + 50 free spins
- Deposit €200 to €249 = 250% + 100 free spins
- Deposit €250 to €2000 = 300% + 150 free spins
As you can see, the more you deposit, the greater the bonus becomes. However, before you get too carried away, you need to take into account that this could be focus of the negative reviews online.
All bonuses have conditions attached to them and you must read them, or risk forfeiting your bonus and any winnings you made from it. There are beyond what could be considered reasonable. After opening your Alpha Casino account and making your first deposit, you must activate your bonus within 24 hours either by phone or by email. The bonus cannot be activated any other way.
If you’re patient enough to jump through all of those hoops, the bonus and any winnings are subject to a 40x playthrough requirement and you have 7 days to achieve this. Only InBet slots games are eligible. No other bonuses can be used whilst the bonus is in play and you cannot make any withdrawals – as you can see there are better places to get a bonus than this blacklisted site.
First of all, our Casino Alpha review revealed that there are two very different aspects to the website, depending on whether you head for casino games or the sports betting part. Neither of them make the grade but we’ll walk you through them separately so you don’t get taken in.
The casino of the website does not have a theme as yet, so the games are viewed from a straightforward plain white background. This is something that’s always different for every casino, some are minimalist whilst others go all out. For example, our Pots of Luck ratings were high, based on the overall theming.
On top of everything else we found, we also several issues with the navigation side of things. There is no top menu bar, Casino Alpha having opted for a pop-out sidebar instead, which would be fine except that none of the options have been activated. This makes it quite difficult to navigate around the site at all.
There are some further menu options right at the bottom of the page, but they are not at all intuitive and again, some do not work. There are significant shortcomings here as you can see.
The sportsbook is equally as troublesome to use. Everything seems to be laid out in the worst way possible which makes it a nightmare to find the sports you want to bet on. This should be the easiest thing to use but in reality, it is a painstaking process. The sportsbook falls short just as much as the casino and in general, the user interface is in dire need of a revamp.
Our Casino Alpha review found that there were a handful of payment options available. All of these are available for making deposits and some can also be used to withdraw your winnings.
- Visa credit and debit
- MasterCard credit and debit
- Mobile Payments
- Bank Transfer
- Perfect Money
- Crypto payments
- Various country-specific eWallets
But after that, there’s bad news and then more bad news. Although we found a guide to how various payment methods work in the Casino Alpha FAQ section, there were no details available referring to minimum/maximum amounts, withdrawal times or if fees are applied. This is just one of the reasons you should avoid opening an account with this operator. Another reason would be the fact that they push you to use cryptos to make deposits. This is a sure sign that the site is operating illegally offshore, as cryptos are the best way to get around any banking issues that players might have in the US.
This part of our Alpha Casino review found that there is a webform available for creating an instant customer support ticket. This is only suitable for brief enquiries as there is a character limit applied to messages. You can access this feature by clicking on the envelope icon found at the bottom left of each page.
There is also a dedicated ‘support’ email address you can use if you prefer. It is not made clear the hours that support staff are available to answer your queries, or which languages are offered. It’s also disappointing that there is no phone number or live chat option. If you’re thinking this all seems a bit flimsy and looks like the bare minimum, then you’d be right – and causes yet another alarm bell to go off that something (or everything) here is not quite right.
Now we move swiftly on to the biggest bit of bad news. It’s a question we always ask about every operator we review. As you will soon see, this is one to avoid, so why not take a look at our other gambling reviews to see more suitable operators?
Unfortunately, our Alpha Casino review revealed that this site is owned and operated by LA Entertainment, which is a Cypriot company. Under the LA Entertainment umbrella, licensing for Alpha Casino only comes from the Government of Curacao, which when lined up with all of the red flags so far, puts this one in the ‘do not touch’ pile. Curacao licensing is not the hardest to get, and gives a lot of latitude to the operator. This is fine if the operator is above board and legit – however, this not the case here. In fact, the bookmaker is operating as an offshore betting site outside of the US. this means that no official gambling authority in the US regulates. And that my friends, is why we have put them on our blacklist.
There are also a large amount of negative reviews and reports regarding this operator, which, even given the fickle nature of most online gambling user reviews, is a further warning sign if one was needed.
Our Casino Alpha review was unable to find any type of rewards system or points-based loyalty program on offer. Considering all of the other areas where this operator has come up short, this is no surprise. As a much better alternative, it’s well worth taking a look at our Genting Bet review where you’ll find there’s a very exciting reward scheme in place.
Casino Alpha Sports Betting
The Casino Alpha sportsbook features 57 different sports categories in total, with a distinct emphasis on football. The majority of the sportsbook coverage is mainstream sports like football, cricket, rugby, ice hockey and American football and it is for those you will find the most varied betting markets.
There are a few sports to choose from as well but this means nothing at the end of the day. With all the previous negatives we have mentioned about this site it would take a miracle for us to suggest that you use their sportsbook.
The odds available for sports betting on the Casino Alpha platform are not spectacular. Across the range of sports on offer we selected a few events at random to make a comparison with other operators. In some cases the odds were average, but for others not as good.
Decimal, fractional, American and Hong Kong odds formats are all available to select from, which is an average offering. The default format for the platform is decimal odds and it is worth noting that when you change to a different format, the entire web page reloads, which does take quite a few seconds. Just another aspect of the site we didn’t enjoy.
Live Betting & Streaming – slow in-play betting
The Casino Alpha sportsbook has a feature described as ‘Live TV’ where you can view and wager. This feature is only accessible after logging in to your Casino Alpha account and we were unable to find any indication of the prerequisites for viewing e.g. a funded account or a recently-placed bet. The live betting feature was all too slow when we tried to use it. This is a critical point as livce betting features need to run seamlessly so as to get your bets in at the right time. Just one more area where the operator is clearly not interested in improving.
The live streaming service available barely covers any of the major sports and when we tried to watch what was available, our stream buffered continually.
With Casino Alpha only being a few months old, there is little to say about its attitude to bettors and whether it will turn out to be a strict or relaxed type of sportsbook. During our Casino Alpha review we did check online and found no negativity so far.
At the time of writing, the sportsbook terms and conditions do not contain any information relating to either the maximum bet amount, or the maximum payout amount. However, there are still some sections of the document that are incomplete, so it would be wise to check again or contact customer support before signing up.
All in all, there is very little to like about the sportsbook here. Between the limited range of sporting events and betting markets, the average and at times below par odds, the slow live betting feature and the poor live streaming service, what would you want to sign up for? Not only is this a platform that you can’t trust but its one that clearly puts in the least amount of effort to offer a functioning sportsbook for betting.
As we mentioned right at the start of our Casino Alpha review, this was one to avoid, and having seen our report, you can easily understand why. We have carried out many reviews and know which warning signs to look for – and here we saw every single one of them. If we have to pick one out that is the most important, its the fact they operate outside the US as an illegal offshore betting site. With no US regulation, this is a site you should avoid at all costs.
If you were to read our William Hill review, you’d see that it paints an entirely different picture. When you compare that operation to this one, you’ll see exactly what we mean, but rather than even spend time doing that, just go elsewhere .