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Casino Alpha Review & Rating 2021: Legal or Scam? Warning: BLACKLISTED

Is Casino Alpha Legit? In a word - No.

Today our Betting.net journey takes us to Casino Alpha, a new addition to the world of online gambling, with the site being launched during 2020. Operated by LA Entertainment, Casino Alpha holds a license issued by the Government of Curacao, but unfortunately, it has not bothered to obtain a license to operate in any US state.

So, is Casino Alpha legit? Unfortunately not and in fact we have blacklisted Casino Alpha. Not only did this operator fall at the first hurdle by failing to hold a legitimate US license, our review uncovered many other less than legit areas across the site. Our full report follows.

Casino Alpha: Pros & Cons
  • Looks good at first glance
  • No US licensing
  • Tries to look professional but is far from it
  • Loads of unresolved customer complaints

Bonus Offer – Not worth the hassle

The majority of online casino and sportsbook operations offer a welcome bonus to attract new customers to their sites. There are exceptions, as our Dafabet promo code review revealed. However, our Our Casino Alpha review tracked down their welcome offer, which is an offer we would avoid.

The bonus you receive will depend on the amount of your initial deposit with Casino Alpha, which must be a minimum of €20 and breaks down as follows:

  • Deposit €20 to €49 = 200% + 25 free spins
  • Deposit €50 to €99 = 200% + 30 free spins
  • Deposit €100 to €199 = 200% + 50 free spins
  • Deposit €200 to €249 = 250% + 100 free spins
  • Deposit €250 to €2000 = 300% + 150 free spins

As you can see, the more you deposit, the greater the bonus becomes. However, before you get too carried away, you need to take into account that this could be focus of the negative reviews online.

All bonuses have conditions attached to them and you must read them, or risk forfeiting your bonus and any winnings you made from it. There are beyond what could be considered reasonable. After opening your Alpha Casino account and making your first deposit, you must activate your bonus within 24 hours either by phone or by email. The bonus cannot be activated any other way.

If you’re patient enough to jump through all of those hoops, the bonus and any winnings are subject to a 40x playthrough requirement and you have 7 days to achieve this. Only InBet slots games are eligible. No other bonuses can be used whilst the bonus is in play and you cannot make any withdrawals – as you can see there are better places to get a bonus than this blacklisted site.

Usability, Look & Feel – Badly put together and glitchy

First of all, our Casino Alpha review revealed that there are two very different aspects to the website, depending on whether you head for casino games or the sports betting part. Neither of them make the grade but we’ll walk you through them separately so you don’t get taken in.

Casino

The casino of the website does not have a theme as yet, so the games are viewed from a straightforward plain white background. This is something that’s always different for every casino, some are minimalist whilst others go all out. For example, our Pots of Luck ratings were high, based on the overall theming.

On top of everything else we found, we also several issues with the navigation side of things. There is no top menu bar, Casino Alpha having opted for a pop-out sidebar instead, which would be fine except that none of the options have been activated. This makes it quite difficult to navigate around the site at all.

There are some further menu options right at the bottom of the page, but they are not at all intuitive and again, some do not work. There are significant shortcomings here as you can see.

Sportsbook

The sportsbook is equally as troublesome to use. Everything seems to be laid out in the worst way possible which makes it a nightmare to find the sports you want to bet on. This should be the easiest thing to use but in reality, it is a painstaking process. The sportsbook falls short just as much as the casino and in general, the user interface is in dire need of a revamp.

Payments - limited payment method options

Our Casino Alpha review found that there were a handful of payment options available. All of these are available for making deposits and some can also be used to withdraw your winnings.

  • Visa credit and debit
  • Electron
  • MasterCard credit and debit
  • Mobile Payments
  • Bank Transfer
  • Neteller
  • Skrill
  • Perfect Money
  • Payeer
  • Piastrix
  • Crypto payments
  • Various country-specific eWallets

But after that, there’s bad news and then more bad news. Although we found a guide to how various payment methods work in the Casino Alpha FAQ section, there were no details available referring to minimum/maximum amounts, withdrawal times or if fees are applied. This is just one of the reasons you should avoid opening an account with this operator. Another reason would be the fact that they push you to use cryptos to make deposits. This is a sure sign that the site is operating illegally offshore, as cryptos are the best way to get around any banking issues that players might have in the US.

Customer Service – Not even at the races

This part of our Alpha Casino review found that there is a webform available for creating an instant customer support ticket. This is only suitable for brief enquiries as there is a character limit applied to messages. You can access this feature by clicking on the envelope icon found at the bottom left of each page.

There is also a dedicated ‘support’ email address you can use if you prefer. It is not made clear the hours that support staff are available to answer your queries, or which languages are offered. It’s also disappointing that there is no phone number or live chat option. If you’re thinking this all seems a bit flimsy and looks like the bare minimum, then you’d be right – and causes yet another alarm bell to go off that something (or everything) here is not quite right.

License & Security – Is Casino Alpha legit? No!

Now we move swiftly on to the biggest bit of bad news. It’s a question we always ask about every operator we review. As you will soon see, this is one to avoid, so why not take a look at our other gambling reviews to see more suitable operators?

Unfortunately, our Alpha Casino review revealed that this site is owned and operated by LA Entertainment, which is a Cypriot company. Under the LA Entertainment umbrella, licensing for Alpha Casino only comes from the Government of Curacao, which when lined up with all of the red flags so far, puts this one in the ‘do not touch’ pile. Curacao licensing is not the hardest to get, and gives a lot of latitude to the operator. This is fine if the operator is above board and legit – however, this not the case here. In fact, the bookmaker is operating as an offshore betting site outside of the US. this means that no official gambling authority in the US regulates. And that my friends, is why we have put them on our blacklist.

There are also a large amount of negative reviews and reports regarding this operator, which, even given the fickle nature of most online gambling user reviews, is a further warning sign if one was needed.

Rewards & Loyalty Program – Nothing on offer as yet

Our Casino Alpha review was unable to find any type of rewards system or points-based loyalty program on offer. Considering all of the other areas where this operator has come up short, this is no surprise. As a much better alternative, it’s well worth taking a look at our Genting Bet review where you’ll find there’s a very exciting reward scheme in place.

Casino Alpha Sports Betting

Betting markets - some to choose from but stay away from all of them

The Casino Alpha sportsbook features 57 different sports categories in total, with a distinct emphasis on football. The majority of the sportsbook coverage is mainstream sports like football, cricket, rugby, ice hockey and American football and it is for those you will find the most varied betting markets.

There are a few sports to choose from as well but this means nothing at the end of the day. With all the previous negatives we have mentioned about this site it would take a miracle for us to suggest that you use their sportsbook.

Odds - below average

The odds available for sports betting on the Casino Alpha platform are not spectacular. Across the range of sports on offer we selected a few events at random to make a comparison with other operators. In some cases the odds were average, but for others not as good.

Decimal, fractional, American and Hong Kong odds formats are all available to select from, which is an average offering. The default format for the platform is decimal odds and it is worth noting that when you change to a different format, the entire web page reloads, which does take quite a few seconds. Just another aspect of the site we didn’t enjoy.

Live Betting & Streaming – slow in-play betting

The Casino Alpha sportsbook has a feature described as ‘Live TV’ where you can view and wager. This feature is only accessible after logging in to your Casino Alpha account and we were unable to find any indication of the prerequisites for viewing e.g. a funded account or a recently-placed bet. The live betting feature was all too slow when we tried to use it. This is a critical point as livce betting features need to run seamlessly so as to get your bets in at the right time. Just one more area where the operator is clearly not interested in improving.

The live streaming service available barely covers any of the major sports and when we tried to watch what was available, our stream buffered continually.

Limits - What are the limits like?

With Casino Alpha only being a few months old, there is little to say about its attitude to bettors and whether it will turn out to be a strict or relaxed type of sportsbook. During our Casino Alpha review we did check online and found no negativity so far.

At the time of writing, the sportsbook terms and conditions do not contain any information relating to either the maximum bet amount, or the maximum payout amount. However, there are still some sections of the document that are incomplete, so it would be wise to check again or contact customer support before signing up.

Product Summary - avoid entirely

All in all, there is very little to like about the sportsbook here. Between the limited range of sporting events and betting markets, the average and at times below par odds, the slow live betting feature and the poor live streaming service, what would you want to sign up for? Not only is this a platform that you can’t trust but its one that clearly puts in the least amount of effort to offer a functioning sportsbook for betting.

Casino Alpha Casino

Software - nothing new

InBet, Thunderspin, Playson, Evolution, Revolver, PlayTech and Spinomenal are all unavailable because official game developers won’t issue games to illegal gambling sites. You will find that the major game provider is InBet. It’s also worth noting that the majority of Casino Alpha’s bonuses and promos can only be claimed when playing InBet slots games. Performance and quality does vary quite a bit between games. Slots games in particular are quite slow to load and some did not load at all when we completed our tests.

Game Portfolio - Copy and paste selection of games

Alpha Casino is very much slots orientated, with almost 1100 different slots games available, covering many different themes and genres. You will find some of the old favorites missing from the line up which is a real shocker considering that most slot fans want the classics to be available.

Majorly disappointing was the fact that there are only eight standard table games on offer: three poker, one roulette, one blackjack, one sic bo and two baccarat. There was also very limited availability of other popular themes such as quiz-style games and scratchcards. We hope this is a list that Casino Alpha will extend in the future.

Live Casino - don't be fooled

There is an emphasis on live casino games, with over 100 on offer in total and you’ll find around 30 different games available to join at any given time. These are mostly roulette, black jack or baccarat, but there are also a few different types of poker and some TV quiz style games to play as well. While there were a handful of options, none of them loaded quickly and all of the software seemed to only make the gaming experience worse. It just felt like a patch job that was designed to do the absolute minimal amount have a functioning live casino for players to use.

Limits - No information yet

As mentioned above, this information is not readily available when opening a game. We also checked the Casino Alpha terms and conditions thoroughly, but were unable to find further information on this subject.

Product Summary - a casino that can't be trusted

Whether or not you found games that you like on the site, it really doesn’t matter. The operator is far from trustworthy y and the casino itself is far from enjoyable. With very limited games and software developers whoa re subpar, we highly recommend that you look elsewhere for you online casino experience.

Casino Alpha Review FAQ

💰 Does Casino Alpha have a good bonus?

What makes a ‘good’ bonus depends on many things and not just the value of it. Why not take a look at our extensive Betting.net casino reviews section. There you can read all about Casino Alpha and compare it with lots of other similar operations too.

🉑 Can I use Bitcoin for casinos?

Funding your casino or sportsbook account with Bitcoin or other cryptocurrencies is still a relatively new concept, but there are a small number of operators who offer cryptos as a payment method. If you go to Betting.net, you’ll see guides to different payment methods and it’s also something we cover in our gambling reviews section.

🎰 Which slot pays out the best?

If we knew the answer to that we’d be playing it ourselves! What we do know is that you’re more likely to be successful if you play slots that you enjoy and suit your personality rather than just chasing the big bucks. We’ve got plenty of handy slots guides and lists of casinos with free spins so you can try a few out and find your favourite.

Overall Conclusion – Steer clear

As we mentioned right at the start of our Casino Alpha review, this was one to avoid, and having seen our report, you can easily understand why. We have carried out many reviews and know which warning signs to look for – and here we saw every single one of them. If we have to pick one out that is the most important, its the fact they operate outside the US as an illegal offshore betting site. With no US regulation, this is a site you should avoid at all costs.

If you were to read our William Hill review, you’d see that it paints an entirely different picture. When you compare that operation to this one, you’ll see exactly what we mean, but rather than even spend time doing that, just go elsewhere .

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