If you’re looking to find out everything there is to know about CanPlay Casino, including the excellent welcome offer, then you’ve come to the right place. Our experts are on hand to help you out.
We’ve also tested out the platform itself, including all of the top video slot titles, table games and the excellent live casino. Did you know that CanPlay isn’t only an online casino site though? They also have an excellent sportsbook that definitely shouldn’t be overlooked!
CanPlay Casino: Pros & Cons
- Combined sportsbook and casino betting site
- Massive range of slot games, table games and a live casino
- Live betting also available in the sportsbook
- Awesome matched deposit welcome offer
- No customer service phone line
Online casinos and sportsbooks use welcome offers, such as free bets, free spins and matched deposit bonus cash, in order to entice new customers. The current level of competition out there in 2022 means that the quality of bonuses is getting better and better for you as consumers. Therefore our team of experts here at Betting.net are constantly on the hunt to find the best quality bonuses out there for you.
Fortunately, the CanPlay Casino bonus is absolutely top class. Not only does it get you a 100% matched deposit bonus worth up to $250 to use in the casino – you also get a $25 free bet that can be used on the sportsbook. And that’s just the first deposit! Additionally, you can claim a 50% matched deposit bonus plus a $5 free bet on your second deposit, as well as another 50% matched deposit bonus on your third deposit.
How the matched deposit bonus works
For the first matched deposit bonus, the house matches your first deposit exactly between the values of $20 and $250. Say for example you sign up to CanPlay today and deposit $50, you’ll get another $50 in bonus cash. This bonus cash does come with some terms and conditions though – it only lasts for 15 days and there is a wagering requirement that’s 20x your deposit and bonus amount combined.
How the free bet works
Much the same as a matched deposit bonus, a free bet does exactly what it says on the tin. That is to say, it is a free bet that can be used to wager in the CanPlay sportsbook. Unlike the matched deposit bonus, the free bet doesn’t come with a wagering requirement, however, there are some terms and conditions worth mentioning. Your free bet must be used on a wager with minimum odds of -200, and the $25 value of the free bet will not be returned alongside your winnings should your bet come good.
CanPlay casino boasts a good-looking website with a relatively simple, but effective design. If you’re a complete online gambling rookie, then this site is a fantastic place to start, as it’s so easy to get to grips with. That is to say it is easy to navigate, simple to use and makes casino gaming and sports betting easy. If you’re an experienced gambler at the other end of the scale, you should also find that you get a lot out of this site.
In terms of design, CanPlay has a largely purple color scheme, that’s peppered with splashes of gold – in keeping with the crown of the logo. Additionally, you’ll also find a dash of green here and there to highlight certain areas of the site. The layout makes the casino, sportsbook and banking sections of the site super-easy to find. Overall, it might not be as flashy and complex as some of the big-name betting brands’ websites, but it most certainly does the job. We’ve done multiple online sportsbook site reviews in our time here at Betting.net, and this one is right up there with the best of them.
The CanPlay app
As well as being home to an amazing desktop casino and sports betting platform, CanPlay also have a mobile app that players can use. This app is available for both iOS and Android users via the relevant app stores. The app manages to do everything that the desktop version can do excellently. In our experience, we found no problems with loading times or lagging when playing online casino games and placing a bet.
The selection of deposit methods available in the banking section of CanPlay might be small, but it is most definitely quality. From the list of payment methods available, it’s easy to tell that CanPlay has fast, modern technology at the forefront of its mind. Slow and old-fashioned payment methods, such as wire transfer and check, are nowhere to be seen.
Instead, users have the choice between the likes of Interac, iDebit, Instadebit, and Neosurf. All of these payment methods offer instant deposits and act as a middleman between you and the betting site. They don’t share your banking details directly with the merchant, which in turn increases your online privacy and reduces your chances of falling victim to online bank account theft or fraud.
If you do want to fund your CanPlay Casino account using your bank account directly, you do have options though. Visa and Mastercard are both still accepted, as are ETF bank transfers. Deposits made using any of the aforementioned deposit methods should be cleared instantly. There are no fees charged from CanPlay’s side, but we would advise checking with your payment provider for any fees that may be incurred from that end.
If you wish to withdraw funds directly into your bank account, then EFT transfer is the way to do it, as Visa and Mastercard can only be used as a deposit method. If you’re OK with withdrawing funds back to your e-wallet, then iDebit and Instadebit are your two options. The latter both have quicker processing times, however, you will have to then transfer the funds into your bank account yourself should you wish to withdraw them in cash. Of course, Instadebit and iDebit can also be used to pay for many other things, especially online, so this may not be necessary.
The main way to contact the CanPlay customer service team is via the online live chat, which will appear on the bottom right-hand side of your screen when you head to the FAQs section of the site. Before we move on to the actual quality of the customer service itself here, we should use this section of our CanPlay Casino review to highlight one pro and one con of the FAQ section. The con – it’s not quite as easy to find as other sections of the site. The pro – it’s among the best online sportsbook FAQ sections that we’ve ever seen.
Moving back to the task at hand, the overall quality and helpfulness we experienced with the CanPlay customer service team was excellent. If you provide your name and email address, you can also contact the customer service chat without yet being a CanPlay customer – which we always see as vitally important. We would like to see a customer service phone line, but do acknowledge that they are becoming scarcer in 2022.
This might not be the most exciting section of our CanPlay Casino review, but it’s definitely the most important, as we aim to ensure that you’ll be safe when playing and gambling with this operator. CanPlay is licensed in Canada via the Kahnawake Gaming Commission and has held its license since 2018. A look back at the track record showed us nothing to be concerned about.
In terms of your online security, you can be comfortable that both your personal information and your account funds as are as safe as can be. The account login system is fairly solid, and the correct encryption technology appears to all be there. Add to that the fact that the list of payment methods also offers a reasonable amount of online privacy and you’ve got a winning recipe.
CanPlay Casino has a pretty extensive reward and loyalty program that operates with two different points systems. Firstly, you have stats points, which relate to your loyalty level, then you have rewards points, which can be used to redeem cash in the Points Store. You are automatically entered into the loyalty program, which has levels 1-10, and the Elite+ level, which is invite-only for serious high rollers. You will also get milestone bonuses, which are given to you automatically as you progress through the levels.
To conclude this CanPlay Casino review, we have to say that we’re feeling positive overall. For being a relatively new sportsbook and online casino site, the product is quality and has already shown a willingness to adapt and grow. The website is easy to navigate, the software is solid and placing a sports bet could not be easier. As well as being an excellent site for beginners, experienced high rollers can also get a lot out of the VIP and loyalty program.