BetUK are a sportsbook and casino with an impressive range of betting options and they appear to have the capabilities to make a big splash in the crowded betting market.
The website is impressive and has a pleasing interface all while maintaining easy, quick navigation and swift movement from link-to-link which is critical with their in-play services and range of virtual sports which are live streamed with a new event every minute.
Pros and Cons of BetUK
- Vast range of markets on sports covered with over 100 for most football matched
- Full range of sports including horse racing and niche betting
- Competitive odds with market leaders across the industry
- Easy to navigate and visually friendly website
- Great range of high quality casino, slots and games
- Website doesn’t work properly in Microsoft Edge browser
- Mobile website not the easiest to navigate
- Sports streaming options limited
One of the key ways for a sportsbook or an online betting site to differentiate themselves from their competitors is through the types of offers and bonuses that they provide.
BetUK fall behind most of their rivals with a paltry free £5 bet to match your first staked £5 bet along with 10 free 10p spins on casino or slot games. Most other betting and casino sites match stakes considerably higher for new customers and for a relative upstart at least from a betting point-of-view it is surprising they don’t offer more.
BetUK do provide additional bonuses from time to time, primarily in their casino, but these aren’t likely to lure customers in either as they are pretty well concealed on the website and you have to go looking for them rather than them jumping off the screen.
Other betting sites such as Unibet offer a more extensive list of incentives for their clientele and generally most firms match at least £20 of bets for new customers, often more. In terms of their current place in the market as an up and coming company, BetUK’s promotions for new and existing customers are quite disappointing and need reviewing as enticing offers are a proven way to get new punters involved.
BetUK’s interface is pleasing on the eye, functional and easy to navigate.
With sharp graphics, enticing features, quick loading pages and a simple list of sports followed by sub-categories when clicked on down the left-hand side the website couldn’t be much easier to use. Everything is very clear and bright, perfect for both novice and experienced punters.
One issue experienced during the review was when accessing the desktop site through Microsoft Edge, a red banner spread across the page, preventing access from markets. This was not an issue with other browsers but appeared out of place and somewhat concerning.
For a sportsbook of this stature, BetUK’s site is good and in general it is an enjoyable place to be.
Withdrawals from BetUK are free of charge and appear quickly in customers’ accounts (usually within 48 hours). Every common payment method is available, as well as some local ones. Punters can place bets in casino, live casino, e-sports, virtual sports with Visa and Mastercard while e-wallets are also fine to use with the likes of Neteller and Skrill.
Reviews of BetUK have mostly been positive, with customers generally pleased with the products and especially the level of customer service provided. There are a few who have reported issues when they have won with their introductory bonus and that payout, and in some cases winnings, have disappeared subsequently which is a little alarming although this isn’t a common complaint.
They have a 24-hour customer service that can be reached via live chat on the website or using their 24-hour helpline as well as by e-mail.
BetUK representatives can answer most betting queries and are generally helpful in dealing with any concerns that a customer may have.
In addition to the live chat and e-mail service, there is also an FAQ section that can answer simple betting queries or problems.
Overall BetUK’s customer service is very good and the speed which it can be accessed provides peace of mind for customers.
Before signing up to a new provider, you’ll want to make sure they’ve got all the necessary licenses and security measures in place. You’ll be glad to know that BetUK is fully licensed by the UK Gambling Commission and has a remote bookmakers licence in Ireland with the Revenue Commissioners. This means that the provider is subject to regular checks, to ensure they are providing a legitimate service to their punters.
BetUK are very new to the UK market with their sportsbook but compared to other upstarts they have a vast and impressive range of betting options so could be capable of significant success, especially with their high-profile sponsorships boosting their profile.
There are areas to improve upon with the absence of live racing streaming for instance, but these are things that could be resolved in the future especially with LeoVegas group’s determination to make them a significant UK player.
BetUK are on the up and they offer a good option outside of the mainstream. Their new sportsbook could well take this company to the next level.