Bonus offer - don't let the bonus offers fool you
Our Betonline AG review looked at the bonus offers and found them severely lacking. We wanted to see how this casino would handle it because of its wide product offering. It seems the operators of this casino just decided to give everyone a poor welcome offer. This is almost the same thing we saw in the
Dafabet promo code, but the difference is that we don’t trust this operator in the slightest.
The Betonline sportsbook bonus is a lame 50% deposit match of up to $1,000. You receive it by using a bonus code when making your initial deposit. Casino players can also claim an equally poor bonus, but here, it is a three-tiered 100% deposit match of up to $3,000. The final welcome bonus is reserved for poker players. You will allegedly receive a 100% first deposit match of up to $1,000, but we don’t believe it.
All of these offers are terrible because the terms and conditions attached make them almost impossible to achieve. Avoid this site!
Usability, look & feel - difficult to find what you are looking for
We instantly disliked the look of the site when we landed there during our Betonline AG review. Plus, after spending some more time playing around on the site we began to like it even less. The site is a pain to navigate as its layout does not lend itself to an easy to use experience.
All in all, the site could use some major improvements in terms of its usability. The webpages don’t load all that quickly and the entire feel of using the site is just all round below average. From checking out a hefty amount of previous user reviews we found that most users felt the exact same as we did after first checking out the site. So it’s clear that Betonline AG needs to put some more effort into the site itself. This is just one more reason why Betonline AG has found its way onto our list of sites to avoid.
Payments - unreliable withdrawal process
Payment options are tricky to get right and Betonline found this to be true more than most. Just read some of our
gambling reviews
and you will see what we mean. But coming to this section of the Betonline review, we had a feeling about what to expect, especially since the review had already gotten off to such a bad start. All in all, there are a few payment methods to choose from. Take your pick from credit/debit cards, money orders, internet transfers, person to person, and more. Just remember that US banks won’t work with an offshore gambling site like Betonline. Plus, there is nothing in the way of protection for users when making deposits and withdrawals as we couldn’t find any kind of 2-step authentication feature or any encryption that would protect your transactions.
Betonline AG advocates for the broad usage of alternative digital payment technologies when transacting in the casino. Using this method will earn you a poor first deposit bonus and even less on every reload after that. These payments are allegedly free for all transactions and you can take out as much as $100,000 – if you can believe that. Here, it would appear that Betonline AG are pushing you towards using deposits that are outside mainstream financial institutions. Having alternative digital payment options here is a big red flag as it allows players to bypass any banking issues and bet illegally. These offshore sites will almost always give you such payment methods as the main deposit and withdrawal option, which is a clear indicator that they are operating illegally outside of the US.
Customer service - service is substandard at best
If you have gone through our vetting system, you will be aware that we rate customer support highly. To see what we mean, you can check our
Pots of Luck rating
and also the
Gentingbet review. We subjected the Betonline app to the same treatment and found that they came up way short of our expectations.
You can try to reach live customer support agents via live chat. The phone-in service is supposedly active 24 hours a day. You have an email for each product in Betonline AG. While Betonline AG may offer a couple of different contact methods for players to use, we found after testing each one of them that they were really slow to respond.
We asked a few direct questions and found the support staff members to be evasive as if they had been coached to avoid certain questions or not give straight answers to some of them. All in all, our experience using the customer support service on the site only further leads us to believe that Betonline AG is an online gambling establishment that should be avoided at all costs.
License & security - Is Betonline AG legit? Nope
So why shouldn’t you trust Betonline? Well, Betonline casino is regulated in Panama. In our learned opinion, this isn’t even close to being enough to suggest that this site is legitimate. This is one of the most lax gambling authorities that we have seen and plenty of shady online gambling sites receive their gambling licenses from here.
Betonline AG therefore operates as an offshore site outside of the US, which makes them wholly illegal for US citizens to use. You can technically sign up for them but that is the whole point of their offering, to circumvent the US gambling laws. There is no suggestion that they have received a license from any of the major US authorities or from the MGC or UKGC. As such, the answer to the question “is Betonline AG legit?”, for us anyway, is a resounding no.
Aside from that though, we were not impressed with what we found with regards to the security measures in place. With no sign of any encryption software on the site, we can’t in good conscience give this site a good rating to our readers.
Rewards & loyalty program - No loyalty rewards scheme
Our Betonline review did not find any loyalty rewards scheme in this casino. So, no big surprise here then. The site has done nothing to suggest that it would have a solid loyalty program now or in the future as its reputation for shady business makes that clear.
There are a couple of different promotions on the site that you can claim in place of a loyalty program but we would steer clear of these as they either have steep wagering requirements or they just generally seem to good to be true. Which we have come to learn almost always means that they are.
Overall conclusion - Our negative thoughts on Betonline
Betonline AG is far away from being a legitimate online casino and gambling site. After reading our review, it should be clear why we have added this site to our blacklist. Mainly, that they operate as an offshore betting site, outside of the US gambling laws. This makes the site illegal for US citizens.
Another marker is how they push using alternative digital payment methods on you. This is to allow players to more easily use their sites as there won’t be any bank blocks preventing them from making deposits. There are plenty of other legitimate sites out there for you to use and you can find them all right here at Betting.net. For now though, we highly recommend that you steer clear of Betonline AG.
We’ve looked at the safety and security of Betonline and determined that they are far from safe to use. But is Ohmbet legit? What about William Hill, or Gentingbet? The only way to know is to consider the platform on its merits. You can read our
William Hill review
to see how we do it. With these operators, you are far more likely to have not only a safe gambling experience but a better one compared to the miserable experience you’d have at Betonline.
