- New start-up fresh on the UK betting scene
- Aiming to attract football and niche sports punters
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Volt Casino Review and Volt Casino Promo Codes
Volt Casino is new to the UK market having gained its UK Gambling Commission licence in January 2018.
As the name suggests, it very much started life as a casino operation but a sportsbook has now been added by owners Fair Play Bets Ltd, a Malta-based company.
They licensed Volt via the Malta Gambling Authority back in 2012 so they clearly have plenty of experience in running the casino side of things. They also own the Diamond World Casino and Vegas Play websites and have had a presence in some other European countries, most prominently Scandinavian ones.
There are slots aplenty and some table games for current UK users to get stuck into.
The bolted-on sportsbook product is provided by Soft Construct, owner of the better-known BetConstruct, who have won awards for their offering and hold a host of similar deals with other bookmaker clients.
Interwetten and recent Oddschecker addition Royal Panda are among them, while Vbet – another recent arrival to the UK market – are regarded as their flagbearers. Both BetConstruct and Vbet are owned by the same Armenian family.
Volt has had little exposure to a UK audience in the months it has been trading – any marketing budgets appear to have been targeted towards specific audiences with no mainstream sponsorships known about. It is almost as if it has been a word-of-mouth launch yet there has also been no attempt to engage people via social media with their Twitter account dormant and the Facebook one not much better.
With that lack of presence, it is unclear what the plans are going forward. Is this just another start-up or one with real ambitions in what is a crowded marketplace?
Rival Bethard is a good example of a similar newcomer to the UK market doing a lot more to announce itself. They have signed up former Barcelona, Juventus, Inter Milan and Manchester United star Zlatan Ibrahimovic as their ‘face’ and have a clear marketing strategy.
What is known about Volt is that site owner Fair Play Bets is continuing to expand with a host of jobs being offered on its website so maybe there are greater plans afoot for Volt and fellow stablemates.
Many would suggest such plans really need to include horse racing markets if the site is to prove a hit in the UK for while niche sports which take in more cash on the continent will appeal to some, it is definitely not the majority.
Pros and Cons of Volt Casino
- Strong in-play product
- Decent offering on niche sports, including eSports
- Search tool to find markets
- No sign-up offer for sportsbook customers
- No horse-racing markets
- Site response time sluggish
- Some odd banking restrictions
- No supplementary content
Volt Casino Overall
Having set up in the UK at the start of 2018, it seems clear the site is being run on something of a shoestring budget with little effort being put in to make it stand out from the crowd in any way.
Its tech partner does provide a decent-enough sportsbook, although it is still one with clear weaknesses such as no horse racing markets and a lack of industry-leading prices, while site response times weren’t great when tested.
But when it comes to the things that the site owners could be offering without any help from a third party, potential customers are left disappointed.
No sign-up offer is almost unheard of in the industry today, while there’s no additional content which might attract a different type of customer. Even when it comes to banking there are some unusual provisos which, if known about beforehand, are potentially off-putting.
Volt Casino’s User Interface
Before getting into design specifics, Volt is, as the name suggests, a casino first and foremost.
Voltcasino.com takes you to casino products – it’s an extra click to voltcasino.com/sport to get the sportsbook.
Once there, you find text in varying shades of white and grey on a black background. Odds are in yellow which makes them stand out clearly. A splash of other colour is provided by icons, such as flags. There are no actual images.
One thing that immediately strikes when trying to find a bet is that sport icons appear on menu listing. Therefore trying to establish exactly which ball represents which event can be tough – although it is easily resolved with a click (unnecessary, it has to be said) which brings up a more standard menu.
The text is smaller than on some rival sites which may annoy some but what it does do is ensure all the words appear – other sites try to squeeze too many words into a small space and end up cutting some off which massively impacts on usability.
This is key on the desktop site given the screen is split, from left to right, into four chunks – sport menu (which has clear in-play and pre-event options), sub-menu, event details and betslip.
This is a common structure for BetConstruct products which appear to have been designed more with mobile users in mind, which is perhaps a nod to future endeavours as the site design subsequently works better on a phone.
Another feature seen previously on similar sites which impacts on usability is the fact that sub-markets are often listed by country, rather than event. While not a problem with some sports, it doesn’t work well on others.
For example, with tennis most punters will be betting on a certain tournament. If they don’t know which country the Erste Bank Open is taking place in, then they don’t know what to click.
On a more positive note, a search box allows users to find an event they are looking to bet on without trawling through a host of menus – that’s always welcome but strangely isn’t something which is yet commonplace through the industry.
Once you have what you want, you can add markets to your own ‘favourites’ section which appears at the top of the sports menu – or in the ‘live multiview’ page for in-play (more on that later).
Finally in this section, it would be amiss not to mention that the site was slightly sluggish when tested at different times of the day – a bit too much was seen of the spinning ‘waiting’ icon which could prove frustrating.
Betting Markets with Volt Casino
You immediately get the feeling this is a continental-based bookmaker with offerings on handball, volleyball and ice hockey all prominent in the sport list menu – and you’d be right.
The link with BetConstruct obviously has its advantages – primarily keeping the costs down for such a white-label operator – but it does mean your market offering can be found elsewhere.
For example, a comparison with Vbet, another BetConstruct customer, shows the sportsbooks are very similar. The same number of markets are offered for each event and the odds are no different either.
This does occur with more mainstream sites, too, it has to be said. Perhaps the most prominent example is Unibet and 888sport, who both have a fairly large market presence these days, but whose markets and odds are basically replicas of each other.
Where there is a difference for Volt is in the sports offered.
For example, Volt offer a golf product – a decent-sized one at that – but that’s nowhere to be seen on Vbet.
The glaringly-obvious omission from Volt’s range of sports is horse racing and that’s a downside to any UK-based general sportsbook. Football is clearly the main driver, followed by tennis. Golf – a sport which attracts a decent percentage of UK turnover – is found well down the sport list, although at least it is there.
It is worth mentioning that eSports, an area of growth for the industry right now, are well covered.
There’s a decent enough sub-market offering in the main sports – lots of cards and corners options on high-profile football games, for example.
In terms of price, basic analysis suggests top industry prices are few and far between. This is hardly a surprise given that BetConstruct is producing a book which it offers to a host of clients. Firms who want to attract customers via price will need greater self-sufficiency – or a different partner.
Volt Casino Bonuses and Offers
It’s a rare occurrence these days not to find a sign-up offer front and centre of a bookmaker website but that’s sadly the case here.
There’s nothing to be found in terms of free bets being dangled on the sportsbook page at all.
What is offered is a rewards club – Volt Zone – for regular users of the casino only.
The more you play, or the more ‘missions’ you complete, the more ‘Volt Points’ you get. One mission example is the firm’s ‘welcome mission’ where for your first deposit over £20 you get up to 50 free spins.
The Volt Points earned can be exchanged for free spins or cash.
Unfortunately, it is made clear that sportsbook or table games bets do not accumulate Volt Points.
Unless we’re missing something, Volt Zone is the only bonus offering being shown on site. There’s no talk of any kind of bet boost, acca insurance or anything of that nature which in this day and age is extremely disappointing.
Volt are certainly not trying to attract customers in this way.
Volt Casino Content (Live Streaming, Audio Commentary, Radio, Blogs, and Previews)
This is a white-label site at a basic level. Markets and their odds are provided by an external partner but Volt itself appears to be putting little else in.
That’s reflected when it comes to additional content – barring a few in-play stats (again provided by the tech partner) there’s nothing.
No live streaming (bar some eSports feeds) and no blog. The only thing really worth mentioning here is the ‘Results Centre’ where there’s a history of bet results for the various markets.
Plenty of punters won’t mind this lack of content – clearly many bookies try to offer more these days but the bottom line is there they are in business to offer odds and take bets.
Yet the absence of any supplementary content is just another element which makes Volt look a little backward right now.
Volt Casino In-Play
Lots to like here, it has to be said.
There’s a wide range of markets, certainly on showcase sports like football and tennis, which are responsible for much of the live offering.
It’s laid out well too, the in-play markets expanding to take up a larger proportion of the screen. This helps display key in-play information. The site is strong on stats to back up its in-play product. Football, for example, has corner, card and shot counts, and the increasingly-familiar ‘pitch view’ to show (on a basic level) in which area of the field the action is taking place. Best turn off the annoying sound, mind.
The ‘live multiview’ feature is a good one for those wishing to follow more than one live event at a time – you can add events to the screen as you like. There’s also a ‘live overview’ page which shows all current in-play events.
A live calendar is also a decent add-on, if far from essential, showing which events on which in-play betting will be available.
Volt Casino Stats & Form
A ‘results centre’ section allows users to easily find results of bets. It is very detailed so you should be able to find out what happened in a specific market.
However, in terms of stats for there’s little option but to head off-site for pre-event research purposes.
Anyone looking to develop a betting strategy may need to look elsewhere as a lack of basic stats means themes are tough to find.
Volt Casino Banking and Withdrawal
Debit/credit cards, e-wallets (money transfer firms) and bank transfers are all accepted methods of depositing and withdrawing – all fairly standard.
However, leisure punters may be a tad annoyed by the minimum deposit of £20. The upper limit is £5,000.
Only one withdrawal is allowed per day too and must be at least £50 which is unusual. There’s also a warning that bank transfers could take up to 10 working days.
Volt Casino Customer Satisfaction
There’s a live chat facility, via an icon which is always showing in the corner of the screen plus email support ([email protected]) but no phone option.
Social media isn’t there for customer-support interaction either – in fact it’s barely there at all.
While the firm has both Twitter and Facebook accounts set up, neither is very active.
In the Twitter case (@VoltCasino), there have been no tweets at all and the account has just five followers six months after creation, while over on Facebook (@voltcas) there have been a few posts but little of real interest.
Volt Casino Mobile App
Nothing yet from Volt in either Google Play (for Android) or the App Store (for iOS). This just adds to the feeling that the sportsbook area of the site is an afterthought to its casino branch and will need to be updated for Volt to gain a real stake in the market.
Check back soon!
Written by Ciro Di Brita
Ciro Di Brita is a football fan and fanatic of all things Naples – not least Napoli. A published author and novelist based in Ireland, Ciro will happily turn his hand to writing on any topic but will always try to work in a reference to Napoli wherever possible.
Our Opinions of Volt Casino
It’s hard to tell how exactly Volt Casino is hoping to attract customers to its sportsbook.
Maybe it’s just a product for their existing casino customer base to dip into, because it simply isn’t offering enough to attract new users in what is a very busy market.
The sportsbook looks OK and offers enough markets to attract certain clientele, especially in-play, but a lack of horse racing, sluggish site response times and no promotional offers are all major issues.
- Promotional offers, including a sign-up one, desperately lacking
- A large number of UK customers will be put off by horse racing being ignored
- Site isn’t working hard enough to attract new business