Signing Up/User Interface
The NetBet website is clear and well-presented and the register icon on the top right-hand side of the home page allows simple access to new customers. On signing up, customers will receive a bonus of up to £50 depending on the size of their initial deposit.
It works on a 50 percent basis so if your first deposit is £100, a £50 bonus will be credited. This must be used within 60 days of the initial deposit otherwise any funds in the bonus balance will be forfeited.
As befits a company which is firmly established in the betting market place, a wide range of options are open to its customers.
Not surprisingly, football and horse racing take pride of place at the top of the contents bar on the left of the home page, but scroll down and there are any number of events on which to place a bet.
The ‘today’s events’ icon provides instant access to the day’s action and betting markets and, in line with the vast majority of most other companies, a full or partial cash-out facility is available.
In-play is a regular feature of the website, a casino link feeds customers to a variety of games including roulette, blackjack and baccarat while, for those seeking an instant adrenaline rush, there are Las Vegas, lottery and poker opportunities on the top bar of the home page.
NetBet is not shy in coming forward with its fulsome praise of its offers, boasting that its portfolio “helps us to distinguish ourselves from other betting websites.”
That is open to question, but the company goes on to describe its Golden Goal competition, which costs £1 to play, as ‘marvellous’.
That would certainly be an accurate description if you were to be one of the lucky players who is able to land a jackpot from £1,000 to £20,000, although the chance of winning is certainly reflected in the accumulative odds of selecting all those winners.
The example we examined involved an 11-match accumulator and had a guaranteed pay-out of £2,000. And the key point to bear in mind here is that the games are selected for you.
To take part, contestants are asked to pick a number of football teams to win their matches and hope their judgement is correct. As many Saturday punters like nothing more than having a football accumulator, this might be the sort of promotion which is of interest.
NetBet operates what it describes as a VIP Sports Club which, it claims, ‘guarantees a unique betting experience on our site’.
The benefits of membership of this club are described by NetBet as the ability to place a bet with a higher stake, a faster deposit and withdrawal service, and the assistance of a VIP manager seven days a week.
Potential VIP players are enticed by the promise of invitations to the best sporting events of the year (whatever that may entail) and exclusive access to bonuses and gifts (whatever they may be).
You need to apply for this facility. Acceptance would surely be inevitable and it does not take a genius to work out why.
There is an easy-to-find support service which features live chat, email and telephone facilities. So, in the event that customers run into difficulties or have an account query, finding a solution or answer should not be too difficult.
Statistics and Form
In keeping with the efficient nature of the website, each race is presented in neat form with colours for every horse. Fluctuating odds for each contender indicate its popularity or lack of it with punters. Results are also presented in neat and comprehensive fashion.
However, unlike some of its competitors, NetBet does not provide any sort of form guide, relying on its customers to have done their homework before accessing its site and placing a bet.
It means serious punters will need to go elsewhere for their form guide and may well be lost to a competitor.
Streaming and Content
The site is lacking customer engagement with live streaming or commentary radio. Great emphasis is placed on upcoming live events but there is no obvious way of keeping in touch with what’s happening.
It would also be nice to be able to read considered previews or news about some of the upcoming action.
NetBet caters for a wide range of sports, but one can’t help but come to the conclusion its priorities lie in the games/casino/poker market. This feeling is given justification with the company’s description on the internet as Netbet Casino and Sports. That is entirely the company’s prerogative and is meant as an observation rather than a criticism.