Jetbull User interface
As you would expect being operated by a company steeped in iGaming solutions, the website is slick and loads quickly with a cutting edge design. Indeed, the technology is impressive and is one of the most pleasurable websites to navigate.
Becoming a Jetbull customer is straightforward and stress-free. You simply go to the home page, click on “Sign Up” and fill in the form which appears on screen.
There are no less than 15 currencies available to bet with, including British pounds.
The website is neatly and thoughtfully-presented in black, red and white with attractive use of imagery to encourage you to become a customer and it is easy to navigate.
Jetbull Betting markets
Although casino games appear to be the bedrock on which the company is based, there is an extensive list of sports events on which to place a wager. Football is clearly at the top of the list and daily matches offer an almost mind-boggling array of betting opportunities from around the world which clearly appeal to soccer enthusiasts with an eye for value.
Football is just one of the many sports on which Jetbull conducts markets. On the day research was conducted, there was an opportunity to back on 101 sporting events, many relating to tennis, which is an attractive betting medium for many sports punters. Other regular sports include basketball, ice hockey, rugby league, rugby union, snooker and cricket.
There is horse racing betting which at first glance is good to see. Many European or international bookmakers decide it is too well established and difficult to enter the market which leaves a huge hole in coverage. There are daily horse racing options from Britain, Ireland and the US. Other markets concentrate on racing in Singapore and South Africa, to name but two.
However, there is no racecard information and all you get is a horse’s name and a price which for a site that seemingly wants to do a lot of the basics better than the opposition, is a sad omission. It means a punter would literally be betting blind and you are left feeling that the company should either provide a proper racing betting service or not bother at all – with the former being the strong preference.
Jetbull Bonuses and Promo
New customers to Jetbull casino are enticed by the offer of doubling their first deposit with a 100 percent welcome bonus of up to £150, and there is instant access to over 1,000 casino games.
There is also a sports book welcome bonus of 50 percent of the deposited amount up to £75. To qualify for this bonus, deposits must be of £10 or more. There are some restrictions on placing bets with bonus funds such as a minimum price of even money and a maximum wager of £50. Surprisingly, bonus fund bets cannot be placed on horse racing.
Further incentives are provided by way of bonuses for landing multiple bets and 20 per cent compensation refunds for those who are not so fortunate.
Streaming and Content at Jetbull
Incredibly and disappointingly, in an age when we all consume so much live sports streaming and audio on mobile, there are no such services being offered meaning you must go elsewhere to watch or to listen to an event you have bet on.
Whilst this is a major setback, the site does offer some good written content. Most punters are already well clued up when considering their betting strategies, but it always helps to have a little extra information and Jetbull’s daily blog section is a useful tool in that respect. Previews of daily sporting events offer a welcome insight for customers.
In line with most major companies, Jetbull offers a comprehensive in-play service via its “live now” icon. It also features a “live today” facility. The visual match centre-style display is very easy on the eye and the matches and changing odds are easy to follow.
The site has a promotion which states it covers more than 25,000 live events but it does not stipulate over what time period.
However, it looks to cover football and key sports to a similar level to leading tier 1 operator bet365 and have a similar number of markets per event for many of these matches.
Jetbull Stats and Form
Unlike some of Jetbull’s competitors, statistics and form guides seem to be available only through its daily blogs. Racecards have no colours and there are no form summaries or selections and absolutely no horse racing analysis as offered by leading players such as William Hill and Paddy Power.
Similarly there is no stats based analysis of football matches or preview videos etc.
Banking with Jetbull
There are many payment types with the site footer listing them all and of course it includes the leading services such as Switch/Solo, Visa Credit, Mastercard, and Visa Debit in addition to money transfer platforms like Fundsend, Webmoney and Dotpay etc.
Customer Satisfaction with Jetbull
Many queries can be answered quickly via the website’s Frequently Asked Questions section, but for those unable to get the answer they require there is email help via email@example.com, and a live chat feature, which won a best customer service award in 2014.
When tested, the live chat was answered politely in less than a minute but a question about whether streaming was available was answered with a simple ‘No’.
Jetbull’s Mobile App
Customers visiting Jetbull from a mobile phone will automatically be redirected to a web app where they can access the sportsbook, casino and live casino.
The app is as slick and impressive as they come with many of the desktop features taken to a new level. It really does make sitting and betting on live sport a very pleasurable experience. However, the omission of live radio or streaming becomes even more apparent on your smartphone.