EnergyBet’s User Interface
At first glance the website is sleek, glossy and gives a professional vibe. The site is designed to be used primarily on tablets or mobiles, but in desktop mode it still provides a user-friendly experience. Indeed, it is more impressive than many sites with bespoke desktop design.
The use of colour is dynamic with a dark background and good use of white and yellow accent colours. A rolling horizontal carousel tops the page but is not intrusive and steers customers to the latest offers and events.
Beneath the carousel the top five live events are listed and a tab exists to peruse the top upcoming matches. Beneath that the top five betting events are listed for fast access into the leading markets.
At the very top of the screen there are three main links to the Sportsbook, Casino and Live Casino area. Rather than list all available sports on a left-hand toolbar there is a link at the top of the homepage that takes you to a page where all sports are displayed. There are also subsidiary links to the live betting markets, promotions, a branded store selling Tshirts and merchandise and Energyworld, an area of the site containing articles mainly concerning their sponsored teams.
The homepage is limited, but visually appealing and sensibly displayed.
EnergyBet Betting Markets
EnergyBet offers a wide range of sports betting markets, the sports displayed one click away from the sports tab on the homepage.
At the time of review there were 37 sports listed – football, basketball, ice hockey, tennis, baseball, volleyball, handball, American football, speedway, formula 1, MMA, boxing, snooker, cycling, darts, e-sports, futsal, alpine skiing, ski jumping, golf, rugby league, rugby union, cross-country skiing, biathlon, Aussie rules, auto racing, cricket, chess, Gaelic football, hurling, lacrosse, motorbikes, netball, rally, tennis and water polo. Also available were three non-sports areas – special bets, TV shows and movies and politics.
While extensive in the above areas a number of UK customers will be put off by the lack of horse racing markets on the website.
The markets are easy to navigate and a customer can be inside a game, either live or for a ante-post bet within three clicks of the homepage. A wide range of Asian, handicaps and alternative handicaps are available on football and tennis markets.
The live calendar function details upcoming matches by date and provides a useful planner for the punter who wants to formulate an acca over a longer period or just plan ahead.
EnergyBet Bonuses and Offers
By clicking the promotions tab on the homepage the customer is led to a page detailing attractively all available EnergyBet offers. The offers are generous and at the time of review the company was offering an Acca Insurance package where only four selections were required to qualify, which is better than the five or more wanted by most other betting companies. For a stake of £10 customers could also gain a refund of a football match they had betted on ended goalless. There were also five attractive offers available in the casino areas of the website.
A new customer matched stake joining offer was also available up to a maximum of £25, but the initial balance has to be wagered five times before it can be cashed out.
EnergyBet Content (Live Streaming, Audio Commentary, Radio, Blogs, and Previews)
EnergyBet offer no live streaming or audio options. The only area of the website with added value in terms of journalistic content is found under the homepage EnergyWorld tab where written pieces can be found covering current stories on the company’s sponsored activity. Recent stories centred around Leyton Orient FC and Aston Villa, but there were a few other pieces on Premier League matches. This content was informative as opposed to betting-based and offered no tipster services.
EnergyBet’s in-play activity is comprehensive. A full range of markets are available on current sports markets with major match prices visible on a catch-all main screen and detailed match markets available within each game screen. On the bigger football matches the page is well constructed with a pitch graphic at the top of the screen allowing punters to asses the current state of the game, match stats and current markets. It’s done as well by EnergyBet as by all it’s major competitors and is a major strength of the operation.
The only negative is the lack of a cash out option.
EnergyBet Stats & Form
Statistics are available in-play, but no form guides or further information is available pre-match.
EnergyBet Banking and Withdrawal
Customers can deposit a minimum of £10 instantly by card transaction and withdrawals are available by the same mechanisms and usually received in 2-5 days. A full transaction history can be located in the customer’s account.
EnergyBet Customer Satisfaction
A comprehensive customer satisfaction can be found on the website offering the customer the option of contacting the company by email, telephone or via a live chat service. The phone and live chat option are available during business hours and into the evenings.
EnergyBet Mobile App
While EnergyBet does not provide a downloadable application, as previously stated, the desktop site appears as it does because it has been designed to be mobile and tablet friendly. Consequently an app is not seen as vital because the site loads, looks and performs brilliantly on a mobile phone. Save the link to your mobile phone screen and customers effectively have an app in all but name.